Posting Summary: Information Technology Services (ITS) is seeking qualified candidates for the new position of Learning and Development Officer. This is an exciting opportunity for a highly collaborative, self-starter who is interested in training and developing the next generation of IT professionals at the University. This position will work closely with the Deputy CIO and the IT leadership and management teams to identify central IT staff development needs, skills gaps, and professional and technical certification requirements in alignment with the technologies, projects and initiatives as highlighted in our CIO Project Portfolio and 1-3 year Roadmaps. This position will translate skill and professional development requirements into actionable and measurable steps that improve the organization's capabilities. Qualified candidates will have a Bachelor's degree or related experience, a passion for developing and training staff and managers, and a track record for creating and administering innovative professional development programs, preferably for IT organizations.
The Learning and Development Officer will perform the following functions for the staff in our central Information Technology Services organization:
Develop new and innovative ITS-focused learning, development and succession planning programs from the ground up. Leverage central HR leadership programs and build partnerships across the University. Identify professional development, organizational development and training needs within Information Technology Services, as informed by the ITS leadership team, our CIO Roadmaps, special skills/training requirements associated with projects in the CIO Portfolio, feedback from Peer & Partner evaluations, and annual employee performance plans. Facilitate the planning, development, procurement and evaluation of appropriate training courses and training materials, or other professional development offerings, to meet identified needs. Develop methods, techniques and practices to facilitate the adoption and incorporation of new skills and capabilities into ITS projects and ongoing operations. Ensure ongoing training and development programs to support desired professional and technical certifications (examples: ITIL Foundations certification, PMP certification, Lean training, Agile project management/approaches, technical certifications, others). Develop and/or improve IT staff onboarding and orientation programs, new IT manager programs for IT employees hired or promoted into management roles, and other in-house programs. Development relevant training materials for in-house IT professional development courses. Collaborate with ITS leadership and management groups to make demonstrated progress toward our IT skills roadmaps, addressing identified training and development needs. Consult with and assist ITS Leadership Team members on individualized staff development plans. Help supervisors solve specific training needs, one-on-one or in groups. Oversee and/or maintain database records of staff certifications, training course completion, etc. Tracks spending related to ITS professional development and training. Assist ITS leadership team with succession and organizational development.
Required Minimum Level of Education: *Degree or Equivalent Experience Required
Required Specific Degree/Training: Bachelor's Degree or equivalent training, education and/or experience.
Preferred Minimum Level of Education: *Degree Preferred
Preferred Specific Degree/Training: MBA or other relevant graduate degree
Required Minimum Level of Experience: Considerable - 4 to 7 years
Required Specific Experience: Demonstrated experience as a learning and development officer, professional development manager or training manager.
Preferred Minimum Level of Experience: Extensive - 7 years plus
Preferred Specific Experience: Experience in a comparable role in an Information Technology organization. Experience developing innovative professional development, learning and training programs from the ground up.
Preferred License or Certification: PMP, ITIL Foundations
Required Knowledge, Skills and Abilities: Excellent communication, writing and presentation skills. Self-starter with ability to work independently and to exercise confidentiality and discretion. Knowledge and experience utilizing global training/certification providers and also in developing in-house training programs.
Required Computer Applications: *
Preferred Computer Applications: Strong familiarity with online training programs and subscription services (Lynda.com and others); Analysis and reporting experience; Strong familiarity with MS Office productivity suite
Founded by Thomas Jefferson, the University of Virginia opened in 1825 as the nation's first public university. A longstanding dedication to preeminence in both scholarship and teaching; top ranking in global satisfaction, collegiality and work/family issues on the COACHE survey of early career faculty; a commitment to excellence that is integrally connected with diversity and a broad array of ben...efits make the University of Virginia a prime choice for both faculty and staff. The University of Virginia is located in the small cosmopolitan city of Charlottesville near the Blue Ridge Mountains, 70 miles from Richmond and 110 miles from Washington, D.C. The University of Virginia remains the No. 2 best public university in the 2013 edition of the U.S. News and World Report rankings. In the 14 years since U.S. News began ranking public universities as a separate category, U.Va. has ranked either No. 1 or No. 2. U.Va. continues to rank in the Top 25 among the best of all national universities, public and private.