Sacramento State University, affectionately called Sac State, is an outstanding and affordable comprehensive university within the 24 campus California State University system just a few miles from California's Capitol. Classrooms, labs, offices, and other facilities are nestled in a 300-tree urban forest alongside the American River. In addition to the bustling University life, all that Sacramento has to offer is moments away. Sacramento is quickly becoming a hot spot for urban nightlife and an arts scene that rivals other cities and has exceptional cultural, artistic, and leisure opportunities that enrich the quality of life, contributing to a vibrant metropolitan region.
Information Resources & Technology (IRT) provides essential information technology services for campus operations and innovative technology solutions to facilitate the accomplishment of strategic campus goals.
The Associate Chief Information Officer (ACIO) reports to the Vice President and Chief Information Officer and serves as the second most senior leader in Information Resources & Technology. The Associate CIO typically serves as Administrator in Charge of IRT when the CIO is out of the office.
The Associate CIO works with the Vice President and CIO in leading Sacramento State in the effective delivery and improvement of campus-wide information technology services for faculty, staff, and students.
The Assoicate CIO leads teams that have a very high level of interaction with our faculty, staff, and students. The incumbent provides leadership and direct supervision of the following IT functions: Service Desk, Desktop Services, Instructional Technology, Learning Space Services (Computer Labs and Classrooms), and Web/Mobile Services. The Associate CIO helps to ensure strategic alignment, consistency, and effectiveness across all functions of the division.
The Associate CIO represents IRT in multiple strategic campus projects and initiatives. The Associate CIO provides leadership in particular to university-wide initiatives in the areas of Student Success, reducing time to degree, and teaching and learning with technology.
The Associate CIO plays a leadership role in the Accessible Technology Initiative (ATI) and participates in the ATI Advisory Board and helps lead continuous improvement of the ATI program which includes instructional materials, web accessibility, and procurement.
The Associate CIO serves as an agent of IRT and creates partnerships between IRT and other divisions on campus as well as the Faculty Senate and other shared governance organizations; the Associate CIO serves on multiple standing and project committees.
All team members work in alignment with strategic goals of Sac State and IRT. The Associate CIO will be a key contributor to IRT strategic planning, achievement of strategic objectives, and other continuous improvement activities.
Position requires incumbent time be spent as noted below:
Leadership of Strategic IT Projects (40%)
Leadership and Continuous Improvement of IT Operations (30%)
Leadership and Management of Service Desk, Instructional Technology, Desktop Services, Learning Spaces Services, and Web and Mobile Services (20%)
Required Experience, Knowledge and Abilities include but are not limited to:
Master’s Degree in Instructional Technology, Higher Education, or any related field.
Demonstrated experience with supervision, delegation, and performance management.
Demonstrated experience successfully managing complex projects, prioritizing based on strategic goals, and meeting deadlines. Familiarity with agile project management concepts desired.
Demonstrated experience serving in an IT leadership role such as director and successfully leading projects and delivering services in most of the following areas: service desk, desktop support, academic technology, classroom technology, computer lab, and web/mobile services.
Demonstrated experience with leading change/effective change management.
Demonstrated experience with strategic planning and implementation of strategic plans.
Demonstrated experience with evaluation and continuous improvement of services and processes.
Excellent writing, speaking, and presentation skills.
Demonstrated ability to own, manage, and solve complex problems creatively.
Demonstrated commitment to providing excellent service to faculty, staff, and students.
Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement.
Additional Salary Information: Starting salary for very well qualified candidates will typically be near the mid-point of the hiring range