Required Qualifications: (As evidenced by attached resume)
Master's Degree. Five (5) years of full time directly related progressively responsible experience. Mission-focused, strategic, and process-minded leader with a minimum of 8 years of demonstrated progressive experience, with 5 -7 years in healthcare ambulatory operations. Exceptional capacity for managing and leading people, including an executive management team; a team builder who has experience in scaling up organizations; ability to connect staff and physicians both on an individual level and in large groups; capacity to enforce accountability and develop a performance culture among a diverse group of talented individuals; develop and empower top-notch leaders from the bottom up, lead from the top down. Enjoys working hard and looks for challenges; able to act and react as necessary; is a take charge individual. Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment. A high level of business acumen required. Thorough understanding of finance, systems, HR and Lean concepts with a proven track record in a full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, and marketing.
Master's degree in Business or Healthcare Administration/Management. Experience in an academic setting desirable.
Brief Description of Duties:
The COO of Stony Brook Medicine Ambulatory Operations and will report directly to the Associate Dean for Ambulatory Operations. The COO will be responsible for the day-to-day clinical and support operations of all of the Stony Brook Medicine ambulatory practices and, as a member of the Stony Brook Medicine executive leadership team, will participate in creating and cultivating the organization's vision, long term strategic and financial plans. The incumbent will work in close partnership with the hospital leadership, the clinical chairs and other administrative and medical staff leaders to ensure the execution of plans of action to improve operations, work environment, organizational culture and structure and business development in addition to adding value and professional expertise to new programs, market and physician development. The COO will be responsible for the overall direction, management, operations, coordination, performance results and evaluation of SBM ambulatory practices.
In this leadership role the responsibilities include working closely with the executive team, senior staff, managers and physicians to:
Lead the performance management process that measures and evaluates progress against goals for the organization.
In conjunction with hospital leadership, Clinical department Chairs and administrators, oversee and direct all aspects of the day-to-day operations of the Stony Brook Medicine ambulatory practices, utilizing best practices and continuous process improvement techniques (LEAN) to maximize efficiency of all operating systems throughout the delivery system.
Effectively manage the organization's operations ensuring all support systems optimize patient access to services, through the provision of high quality health care and customer service.
Develop, monitor and administer revenue generating activities, including clinic volume, clinical programs and business development achieving positive bottom line results.
Manage processes to ensure operations are in sync with organization objectives and strategy, including systems analysis, productivity analysis, standardization of and cost control on supply chain management and personnel.
Facilitate cross functional teams to promote the advancement of organizational initiatives.
Maintain open communication and positive working relationships with physicians to understand the issues and needs of the organization and the individuals within it.
Oversee other executives who direct the activities of various faculty and ambulatory practice functions and implement the organization's objectives and guidelines on a day-to-day basis.
Working with the Hospital C-Suite executive team and physician committees, develop a 5 year strategic plan and implement new processes and approaches to achieve it.
Instill a human capital development and “coaching” culture within the ambulatory environment.
Oversee the collection of and acting upon patient satisfaction data.
Improve HR functions by providing input to HR offices with regard to policies and procedures related to clinical functions as well as training, development, compensation and benefits, employee relations, employee satisfaction, performance evaluation and recruiting.
Provide oversight for the development of business plans promoting a culture of change and creatively, bringing cohesion to a complex organization.
Responsible for managing operational costs to budget.
Oversee reporting and monitoring of organizational performance metrics and dashboards.
Produce and implement a Balanced Scorecard metric throughout the organization.
Lead internal communications efforts through active communications to all staff including meetings, announcements, reports and bulletins.
Ensure compliance with any and all requirements for government and regulatory bodies.
This is a Management Confidential position. This is a full time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
About Stony Brook:
Long Island's premier academic medical center, Stony Brook Medicine represents Stony Brook University's entire medical enterprise and integrates all of Stony Brook's health-related initiatives: education, research and patient care. It encompasses Stony Brook University Hospital, Stony Brook Children's Hospital, the six Health Sciences schools — Dental Medicine, Health Technology and Management, Medicine, Nursing and Social Welfare — as well as the major centers and institutes, programs and more than 50 community-based healthcare settings throughout Suffolk County. With 603 beds, Stony Brook University Hospital serves as Suffolk County's only tertiary care center and Regional Trauma Center. Stony Brook Children's, with more than 160 pediatric specialists, offers the most advanced pediatric specialty care in the region.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
If you need a disability related accommodation, please call the University Human Resource Services Department at (631) 632- 6161 or the University Hospital Human Resources Department at (631) 444-4700. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed on line at the University Police website at http://www.stonybrook.edu/police.