Salary is commensurate with education and experience.
This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. UW Medicine owns or operates Harborview Medical Center (HMC), Northwest Hospital & Medical Center (NWH), Valley Medical Center (VMC), UW Medical Center (UWMC), a network of UW Medicine Neighborhood Clinics (UWNC) that provide primary care, UW Physicians, UW School of Medicine, Airlift Northwest, and other owned, operated or affiliated entities as appropriate. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance a partnership among UW Medicine, Fred Hutchinson Cancer Research, and Seattle Children's.
UW Medicine Transformation of Care has an outstanding opportunity for an Internal Consultant. This individual will be responsible for the analysis, design, implementation, facilitation and improvement of UW Medicine operations, systems and processes by applying Toyota Production System ("lean") principles and other performance improvement techniques. Projects will include analysis and improvements to patient care operations, departmental operations, supply chain, utilization management, clinical documentation, patient flow, and revenue cycle activities. The Analyst will apply lean principles to the UW Medicine system, specifically focused on Northwest Hospital operations and Valley Medical Center operations.
DUTIES & RESPONSIBILITIES:
PATIENT CARE AND DEPARTMENTAL OPERATIONS:
The Analyst is responsible for applying lean practices to the UW Medicine system, specifically focused on Northwest Hospital operations and Valley Medical Center operations.
Applies systems, programs, structures and improvement models (Toyota Production System Lean) that enhance patient care processes and support across the organization and/or on a unit/functional basis.
Evaluates, designs, and facilitates improvements for support and essential services departments and other system wide functions.
Meets with business process-owners to identify inefficient processes; perform analysis and benchmark best practices; provide recommendations and consult with the process owners to identify the target behaviors/ outcomes/ goals.
Provides recommendations based on standards of evidence-based medicine aimed at improving the standards of care and care delivery across the UW Medicine health system.
Analysts are responsible for process improvements to positively impact patient care, patient focus, and reducing cost to the organization.
Clinical pathways / improved patient care and outcomes Work with the process owners for identifying issues, researching, providing recommendations, and works through implementation of the processes with the process owners.
Generates new policies and procedures for use in patient care delivery . Deliver new best practices and assist in implementation.
Assists in changing behaviors and culture in the medical centers in order to improve patient outcomes.
Develops patient-focused processes to help manage patient expectations and help patients know what the actual end-products of care will be.
Works in conjunction with Administrator, Transformation of Care and team to insure that initiatives and projects are identified, prioritized and communicated appropriately to clients. The Analyst will often be working on all aspects of the project independently.
Reports back to the Administrator every two weeks on progress on all projects. These project updates will be shared with the board, committees, and medical system officers.
Develops and assures appropriate monitoring systems are in place to measure and sustain improvements worked on for each initiative.
BEST PRACTICES AND BENCHMARKING:
Use evidence-based research/data and operational design to apply best practices at UW Medicine. Benchmark the department/medical center to best performers utilizing but not limited to data supplied by organizations such as UHC, MGMA, NRC, Moody's, IHI, ACHE, AAMC, etc.
EQUIPMENT AND SUPPLY MANAGEMENT:
Provides systematic review of supply chain costs and processes and facilitates changes to lower cost and enhance value.
Works directly with managers to design and facilitate processes to utilize staff more effectively, provide enhanced services and to continuously improve the work environment.
Works with managers on assigned strategic initiatives to enhance employees and managers skill sets related to initiatives of key importance to operating plan.
Master's degree in Business Administration, Healthcare Administration, or Industrial Engineering AND six to eight years of experience in a project management or leadership position with a minimum of 3 years experience facilitating large and small groups.
Experience with Toyota Production System (lean) principles, process improvement, change management, systems redesign and facilitation of complex improvement initiatives.
Strong communication, listening and facilitation skills, and the ability to both think high-level and conceptual and at the same time detailed and focused.
An equivalent combination of education and experience may substitute for stated requirements.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.