Job Title: Business Systems Analyst 3 (7584U) #24209
Job ID: 24209
Location: Main Campus-Berkeley
Full/Part Time: Full-Time
Department FEPRO Procurement Services
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Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: 12/4/2017
The Supply Chain Management Operations & Technology unit is responsible for the effective development, implementation, maintenance, monitoring and support of campus purchasing systems and processes. The objective of this mid-level Business Systems Analyst is to provide day-to¬ day operational support in multiple Procure-To-Pay processes and technologies and to support our user population with problem resolution. This position must possess strong analytical skills to diagnose system problems, troubleshoot root causes and distinguish user errors from file or system errors. In support of these systems, the position is responsible for maintenance, testing and problem resolution, along with understanding user requirements, designing requirement solutions, developing system enhancements, and providing functional and technical assistance to campus customers. This position will work closely with other analysts in Operations & Technology and the Controller's Office.
The position serves as program administrator in Supply Chain Management at UC Berkeley on the BearBuy system and participates in cross-functional or cross-campus teams to solve complex business and systems issues under tight deadlines. This analyst will be involved in new SCM programs at planning stage, working with stakeholders to define and control project outcomes,
This position will be responsible for developing and leading training classes related to Berkeley's e-procurement system, BearBuy and procurement activities for Campus.Understanding roles, business policies and technical integrations will be fundamental to providing accurate and comprehensive training.
This position must have a solid understanding of Integrated Enterprise Resource Planning Systems (IERPS) and working knowledge of how Vendoring, Source to Settle and Supply Chain inter-relate in a complex environment. This position requires experience in ERPs with respect to understanding system functionality from an end-user perspective. This analyst must be proficient in database management and have the ability to analyze trends and make recommendations to senior business systems analysts and management. This position serves as a 'go to' person for escalated operational and application problems in the Procure-to-Pay process.
BUSINESS SYSTEMS ADMINISTRATION
Provides ongoing technical support to optimize the use of BearBuy on campus and maximize efficiencies and savings. Knowledge of technologies involved (i.e. databases, operating systems, reporting tools, and hardware) to enable quick and accurate resolutions of Tier 2 Supply Chain Management BearBuy inquiries and issues. Knowledge of procurement workflow, financial system settlements, account payable processes. Investigates new system releases or business process issues and is able to gather the necessary information to document business/technical solution requirements; validates requirements against needs. Works with continuous process improvement mindset to regularly evaluate the procurement and BearBuy systems and identify opportunities to improve efficiency. Initiates, facilitates, implements and documents internal work process changes. Communicates complex system issues to non-technical staff, and participates in individual and group discussions and focus groups. Reports on procedures and decisions to interested constituencies.
Develops and leads training programs for BearBuy users. Supports departmental or cross-functional teams focused on the delivery of new or existing products. Monitors and maintains the BearBuy program at UC Berkeley by engaging the user community through town halls, improved training courses, and through additional feedback methods.Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Coordinates communication and services with end users, Supply Chain Management Operations team, appropriate SCM Directors, and other involved professionals as per client needs. Gathers requirements and plans operational and business processes as new programs are established.
Applies professional project management concepts; and is able to apply project management policies and procedures in managing complex assignments. Assembles and directs moderate to large project team, designs project plan, schedules and may monitor budget/spending (people and dollars). Monitors the project from initiation through delivery, including oversight of system integration, project and campus communications, interface with vendors and managing risk. Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Coordinate assigned parts of projects that are moderate in scope, to ensure forward movement of efforts Implements the Request for Information (RFI)/Request for Proposal (RFP) process. Drafts user training for moderately complex business processes and system usage
OTHER DUTIES AND PROFESSIONAL
Provides user support and training on new applications or new functionality. Guides and mentors less-experienced team members May complete project specific assignments that support the overall mission of Supply Chain Management
Requires thorough knowledge of functional business analysis, E-Procurement (Jaggaer or equivalent) and ERP (PeopleSoft or equivalent) platforms. Requires thorough knowledge of Program and Project management concepts. Successful experience working in an organization comparable to UCB (in terms of size, complexity, and scope of operations). Successful experience working on multiple projects of various sizes. Must have knowledge of project management practices, principles, techniques and tools, and functional experience in a full life-cycle project setting. Must have a degree of proficiency with change management, planning for and implementing it. Knowledge of higher-education central and department processes and procedures. Requires skills associated with analysis of processes, information flow and system architecture. Must have highly developed oral, written and presentation skills. Requires interpersonal and communications skills in order to work with both technical and non-technical personnel at various levels in the organization. Must be able to effectively work independently on multiple projects and as a member of a team with minimal supervision. Ability to make appropriate and well-reasoned written and oral recommendations and decisions in support of system users and stakeholders.
Education/Training: Bachelor's Degree in Business or Accounting, or Computer Science, or equivalent education or experience 1+ working years as Project Manager or Team Lead 2+ working years in training, content development, or technical writing Six Sigma or comparable professional designation preferred, Project Management Certification (preferred but not required)
Salary & Benefits
The salary range for this position is $60,000-85,000
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.