As a core member of the professional admissions team, manages systems operations, and provides data expertise and reporting in support of the recruitment, selection and attraction of the strongest possible student body for Yale SOM. Leads the development and implementation of initiatives that fall within the Senior Associate Director's specific areas of responsibility. Manage Technolutions Slate CRM system development, improvement and maintenance, including but not limited to: reviewing and updating records through data imports and exports; assessing and updating all queries and rules; and updating all instances as necessary. Provide expertise in data retrieval and reporting required to meet the needs of all program Admissions Offices by using query management tools and researching data entry requests. Manage annual Technolutions Cycle Prep processes and build each program's yearly application for admission in cooperation with Admissions staff. Oversee integrations with other application systems such as the Consortium for Graduate Study in Management (CGSM) and those used by partner schools related to the MMS M2M application process. Update and run queries to export applicant data from Slate to Banner, ensuring integrity of all records, including merging duplicate records. Identify data needs and other data visualizations to be used in queries, planning, analysis and marketing, and provide ongoing as well as annual data analysis and reporting. Manage specialized communication operations for each program Admissions team, in partnership with Yale SOM Communications. This may include audience management and targeting, building complex email campaigns, creating email templates and queries, developing and managing web portals, coordinating contractors, as well as updating and maintaining websites. Function as technical liaison for Admissions website maintenance and editing, social media, and other related areas. Generate creative solutions and incorporate new technical processes to improve workflow, production, security, efficiency, and effectiveness. Train Admissions staff across programs to use Slate effectively, helping staff to identify and implement best practices, troubleshoot minor issues across the programs, and work with ITS to resolve issues. Serve as lead Yale SOM representative to Yale's Slate Center of Excellence. Provide direct support to Admissions staff related to admissions database systems. Other duties as assigned by Admissions, Communication and/or Deans.
Posting Position Title: Business Analyst 1, SOM Admissions
University Job Title: Sr. Associate Director of Admissions Systems
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: High-level analytical skills and excellent computer skills, including the ability to work with advanced MS Office, complex databases and spreadsheets.
Required Skill/ability 2: Superior demonstrated written and oral communication skills.
Required Skill/ability 3: Team player with superior interpersonal skills.
Required Skill/ability 4: Ability to work successfully in a fast-paced and changing environment and to lead with a positive and can-do attitude that supports the mission of the School.
Required Skill/ability 5: Ability to understand and solve multi-dimensional problems through system analysis and collaboration with others, attention to detail, excellent organizational skills, and the ability to prioritize work and anticipate scheduling needs to meet deadlines.
Preferred Education, Experience and Skills: Bachelor and/or Master's in relevant field & 6 yr exp in MBA admissions, registrations, placements, fin aid, student affairs or careers. Exp with Technolutions, SQL, HTML, Tableau. Global orientation, experience working across countries and regions, and fluency in more than one language.
Required Licenses Or Certifications:
Bachelor's Degree and four years of related experience or equivalent combination of education and experience.
Internal Number: 48449BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.