Director, New Customer Engagements & Global Product Launches
March 14, 2018
Full Time - Experienced
Flex is a leading sketch-to-scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live Smarter™, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. For more information please visit our careers page at www.flex.com.
Industry: Electrical / Electronic Manufacturing
Type: Public Company
Headquarters: 2 Changi South Lane, Singapore, 486123
The Director, Operations will be based in Guadalajara.Responsiblefor complex process and manufacturing engineering capabilities, focused on cost, operations, quality and delivery improvements in order to support a manufacturing organization and introduction of new businesses as well as be responsible for the management and introduction of several new projects, programs and/or accounts into Flex's sites. This position is also responsible to work with our business development team in understanding customer needs, creating value propositions based on the needs and presenting the proposition to the customer.
We are looking for someone who demonstrates:
Passionate customer focus
Thoughtful, fast, disciplined execution
Tenacious commitment to continuous improvement
Relentless drive to win
Here is a glimpse of what you’ll do:
Provide global leadership for sites support as new products are launched in sites that do not have immediate bandwidth in place to initially support.
Provide critical upfront / pre-sales technical engagement to customers as with site management to provide key launch support until site or regional product launch puts in place critical independent resources.
Interface with customers on product issues.
Evaluate customer bills of material for quoting accuracy.
Evaluate proposed design and processes for manufacturability.
Provide guidance on manufacturing improvement and cost reduction activities.
Evaluate existing volume production requirements and ascertain requirements and costing for product transfers and new product introductions.
Apply engineering expertise and experience to development and planning of product transfers from high cost to low cost manufacturing regions.
Interact and support other functions to achieve business deliverables.
Lead and drive specific project or business initiatives in supporting Flex Global strategy.
Establish robust, repeatable and reproducible process parameters.
Assure projects are properly managed throughout the various phases.
Interface with production on all activities associated with new process or product implementation and transfers.
Lead and manage cost improvement/reduction programs.
Establish robust, repeatable and reproducible process documentation and methodologies with implementation into selected sites.
Provide professional engineering methodologies and apply them hands-on to the product development process
Must be capable to manage multiple New Customer Engagements at the same time and/or in parallel
Must be able and capable to mentor New Customer Engagements team members and local CFT members of the receiving site if needed
Here is some of what you’ll need (required):
Excellent project management skills. Must be able to manage multiple projects in parallel.
10+ years of experience managing complex projects and setting up manufacturing lines and/or facilities from brown and/or green field.
Excellent communication skills and ability to proactively develop and drive initiatives.
Ability to communicate and demonstrate technical expertise with internal and external customers and executive management.
Excellent knowledge and experience in Process and Manufacturing engineering practices and concepts.
Excellent presentation skills and be able to present in front of customers and/or flex personnel up to C level members.
Ability to present and communicate technical information and data to internal and external customers.
Understand Product Life Cycle process for New Production Introduction from design concept into volume production.
Have experience in transferring products from high cost manufacturing regions into low cost manufacturing regions.
Experience setting up factories (green and brown field)
Experience in Product Life Cycle process experience with New Product Introductions into low cost manufacturing regions
Must have Six Sigma knowledge and experience.
Well versed in all MS Office applications.
Multiple language capabilities are a plus.
Significant international travel.
Here are a few of our preferred experiences:
Excellent project and program management experience.
Experience on New Products Introduction and Product Launches.
Experience and knowledge on:
Creating Industrial Engineering models
Manufacturing line design
Lean & 6 Sigma
Ability to define equipment requirements and layouts based on drawings and specifications.
BS Degree in Mechanical/Electrical/Industrial Engineering; 10+ years of relevant engineering experience is required, with an emphasis on manufacturing processes.
Solid mix of manufacturing process, tooling, and product development to demonstrate both breadth and depth as an industry expert.
Here are a few examples of what you’ll get for the great work you provide:
Life & Medical insurance.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: email@example.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
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Internal Number: WD050907
Flex is a leading Sketch-to-Scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help the world Live smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.
We believe in a brighter tomorrow and what people can do when our lives are connected. That’s why every day we set out to do one thing–-create a smarter, more connected world. Our focus is developing and empowering talented people to deliver on their potential, providing employees with a healthy, safe and secure workplace.
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