The Director of Advancement Systems is responsible for providing functional leadership and direction to the design, implementation and maintenance of the University Advancement enterprise system database and the related modules including reporting and dashboards, prospect management, online giving, events, data analytics and all other applications.
The incumbent provides leadership to the project team by ensuring standard tools and processes are used, and acts as a resource to other team members. Mentors the Advancement Systems team. Serves as the functional expert for all Advancement systems and is the technical liaison between functional users and IS&T resources.
The Director of Advancement Systems facilitates continuous business process improvement by identifying and implementing system efficiencies. Oversees all interfaces within the enterprise system environment, as well as companion systems such as PeopleSoft FSCM (Financials and Supply Chain Management), Campus Solutions and TouchNet.
Perform other duties as assigned.
A minimum of 10 years of experience with enterprise systems. Must have Bachelor's degree in computer science, management information systems, finance or accounting, or an equivalent combination in education and experience.
Experience working with an enterprise wide, large scale, full system lifecycle implementation.
Strong technical skills to learn and use various enterprise and companion systems.
Broad-based knowledge of end-to-end enterprise systems and is able to identify business process impacts when re-designing.
Experience implementing and managing databases, with understanding of system's internet architecture, user security, tool patches/fixes, upgrade methodologies and best practices.
Demonstrated ability analyzing and troubleshooting software systems and correcting design changes.
Strong organizational skills to manage multiple assignments and priorities.
Leadership skills to build and motivate the team as well as foster a collaborative environment.
Strong analytical skills to evaluate processes and procedures and determine the most appropriate action or solution.
Ability to communicate effectively, both orally and written, with technical and non-technical users, managers, vendors, and consultants.
Experience working in producing quality deliverables and meeting project schedules.
Ability to demonstrate tact and diplomacy, and to maintain a high level of confidentiality.
Ability to demonstrate self-initiative as well as to work well as a team.
Experience with Advancement systems and business processes.
Understanding and knowledge of policies, procedures and regulations relating to donor and gift processing, recording and reporting.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.