The Pharmacy System Manager of Pediatrics has oversight for the medication distribution systems of the pediatric pharmacy and clinical services for the children’s hospital. This manager leads the team of pharmacists and pharmacy technicians that work in these areas. This individual assumes responsibility and accountability for the provision of safe, effective and timely mediation use in a consistent and reliable manner for the pediatric patient population. This manager is responsible for day to day operations, personnel management and quality and compliance oversight of the pediatric pharmacy. The System Manager for Pediatrics actively monitors and, when appropriate, implements improvements in operational efficiency, quality control and financial performance.

Other Responsibilities include:

• Manages the integration of clinical pharmacy services, drug utilization programs, and pharmacy operations throughout pediatric service lines
• Ensures medication use is aligned with evidence-based best practices and regulatory standards by directly managing medication safety systems, regulatory compliance initiatives, patient quality services, and disease outcomes programs
• Directs the activities of staff who work within assigned areas, oversees staffing models and pharmacist and technician daily coverage of patient care service lines and care areas, and provides supervision of staff
• Develops distribution workflows that minimize waste and improve operational efficiency, reliability and safety
• Works with Pharmacy Automation Manager to serve as a subject matter expert in distribution system integration with automation, including decentralized automated dispensing cabinets
• Coordinates with members of the supply chain and finance teams on matters related to drug and supply use, inventory management and billing integrity
• Works closely with the Pharmacy Information Systems team and nursing leadership to ensure pharmacy distribution systems are optimized and properly maintained
• Assists in the recruitment and retention of competent Pharmacists, Pharmacy Technicians and Pharmacy Interns
• Performs personnel performance evaluations and implements performance improvement and corrective action plans when necessary
• Facilitates and supports staff, resident and student training experiences and competency assessments
• Develops and enforces policies and procedures and ensures they are updated, understood and followed by staff in coordination with other members of the management team
• Maintains an emphasis on ongoing quality, safety and productivity initiatives
• Maintains effective communication with his/her staff, other members of the administrative and leadership teams, colleagues throughout the Department of Pharmacy, and other institutional departments
• Assumes other responsibilities in the management of the department as delegated by the Director of Pharmacy for Acute Care Services and Chief Pharmacy Officer

The Pharmacy System Manager of Pediatrics reports to the Assistant Director for Inpatient Operations and works closely with other operations and clinical managers to advance pharmacy practice and patient care services throughout the institution. This manager will also work with the Chief Pharmacy Officer, Director of Pharmacy for Acute Care Services and the pharmacy leadership team in the development of goals for the department and work with other managers and colleagues throughout Wake Forest Baptist Health to facilitate the accomplishment of these goals.