Assistant Director of Admissions, Specialty Master's Program
University of Michigan - Ann Arbor
April 14, 2018
Ann Arbor, Michigan
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
About the Program The Ross School of Business Specialty Master's Programs Office manages a dynamic portfolio of professional Master’s degree programs and non-degree offerings that develop highly trained, marketable graduates. An inviolable priority is to serve students well as they navigate a transformational experience that enhances their abilities and value, preparing them for a successful career beyond their next job. Our office also focuses on launching and managing new Ross specialty master's degree programs. This is an entrepreneurial activity requiring broad-based skills and flexibility to address challenges as they arise. As we mature programs toward a steady state, organized, systems thinking and the development of efficient policies and procedures is required. Our team is small but highly effective in managing both of our office objectives, working closely together with a customer focus and taking pride in ourselves and our students.
Purpose This position is dedicated to the planning and execution of Ross Specialty Master’s Programs admissions efforts.
• Develop, implement and continually assess application, enrollment and registration policies and procedures in coordination with Ross Admissions and the Specialty Master’s Programs Associate Dean and Managing Director.
• Consult with Specialty Master’s Programs Associate Dean and Managing Director regarding target enrollment goals for specialty master’s programs.
• Work with Ross Admissions to streamline and manage the evaluation of student applications across all Specialty Master’s Programs.
• Manage student application data, creating and running regular reports to provide application and enrollment statistics.
• Work with application evaluation teams across all specialty master’s programs to achieve target enrollment goals, ensuring consistency in evaluations and timely entry of assessments.
• Conduct admissions interviews, creating, training and managing interview teams as needed.
• Work with Ross Admissions to test and update specialty master’s program applications and application-related correspondence annually.
• Communicate admissions decisions to students enrolled in all specialty master’s programs.
• Work with the Student Success Advisor, Specialty Master’s Programs to ensure proper enrollment and registration information is made available to students as enrollment deposits are paid.
• Work with Ross Marketing and Communications to execute MATR/Non MATR surveys, tracking prospective student and applicant decision influencers.
• Communicate enrollment targets to the Admissions Advisor, Specialty Master’s Programs and assist with the creation of strategic recruiting plans.
• Work with Admissions Advisor to communicate with students who have started their applications, inquiring about intent to submit and keeping them updated on their evaluation status.
• Assist the Admissions Advisor with recruiting and student advising in their absence.
• Work with Ross Admissions and the International Center to ensure timely processing of I-20s.
• Create, maintain and update student scholarship, sponsorship and Graduate Student Instructor applications.
• Work with Ross Finance and scholarship accounting managers regarding available funding to determine annual scholarship availability.
• Assess applicants for scholarship, sponsorship and Graduate Student Instructor opportunities, working with the appropriate parties to meet award priorities and timelines.
• Communicate scholarship decisions to students enrolled in all specialty master’s programs.
• Work with Ross Financial Aid to match scholarship awards to the appropriate accounts, awarding all scholarship and Graduate Student Instructor opportunities in a timely fashion.
• Work with faculty and Ross HR to select and hire Graduate Student Instructors and Graduate Student Staff Assistants.
• Maintain relationships with Ross Admissions, Ross IT, the Salesforce implementation group and key faculty, keeping them updated on program news and advancements.
• Manage work study student and Graduate Student Staff Assistant.
• Create and maintain process documents and program-wide calendars to ensure consistent knowledge and execution within the office.
• Assist with the execution of programs and events.
• Assist with the creation of the Office’s budget.
• Conduct research and benchmarking for special projects, as needed.
• Provide input on specialty master’s programs websites and printed collateral regarding updated and/or new content, based on student reaction and peer and market analysis of best practices.
• Participate in organizational meetings with the Specialty Master’s Programs Associate Dean and Managing Director, providing strategic input on financial and operational aspects of the program.
• Facilitate execution of the program’s objectives by identifying and fostering key relationships at the school, campus, local and national levels.
• Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
Bachelor’s degree in a related field or an equivalent combination of education and experience is necessary
Must have program, project, or event management experience within higher education or business/corporate community.
Ability to work with educational partners and serve as a representative of Ross and the University of Michigan.
Ability to establish and maintain good working relationships and effective channels of communication at multiple levels and with diverse groups inside and outside the organization.
Ability to make effective presentations to prospective students and other constituents.
Some experience in strategic planning and execution.
Proven track record in fiscal management and in preparing and monitoring budgets and reconciling expenses.
Must have successful experience in a professional team-oriented environment with commitment to customer service.
Demonstrated ability in independent decision making and problem identification and resolution with excellent analytical skills is essential.
Excellent written, verbal and presentation skills, diplomacy, and discretion are essential.
Demonstrated ability to set priorities, manage multiple projects with tight deadlines and consistently meet deadlines with expected quality is essential.
Proficiency in MS Office applications (Word, Excel, PowerPoint) and database applications, i.e. PeopleSoft (or comparable system).
Skills Testing Skills testing may be required.
Physical Demands/Work Environment
The person in this position routinely presents information at events.
The person in this position routinely communicates with students about the application process, curriculum, events, etc.
The person in this position frequently moves through the building and throughout campus to attend meetings/events and access files or information.
May require work during early mornings, nights, and/or weekends.
Domestic and/or international travel may be required.
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 156432
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.