Reporting to the CIO, the Director is the IT division's project program manager, responsible for operation and management of the IT Project Management Office (PMO) and staff consistent with best practices models. Key responsibilities include: management of the university's portfolio of IT projects; management of IT project managers within the PMO and embedded within IT departments; managing larger, riskier, high-profile, and longer term IT projects; directing the development and implementation of IT project management methodologies; configuration and operation of the IT Portfolio and Project (PPM) system; strategic planning and implementation for enhancing IT project management maturity; executing project activation and ongoing portfolio prioritization processes; and ongoing reporting of IT project activities. This is a highly visible position that has significant impact on IT deliverables and university objectives.
Leadership and management of IT Project Management Office (PMO).
Supervision of dedicated project managers across the IT division. Most project managers will be embedded within IT departments.
Management of the university's portfolio of IT projects. This includes facilitating the planning and the prioritization of complex IT services that are typically university enterprise-wide efforts. These may have significant complexity across many functions, departments, and colleges. Projects may include significant business process and/or technology change.
Develop and maintain an IT level project delivery schedule/Gantt chart and projected project activations.
Coordinate and support IT project prioritization within the IT governance structure of campus-wide advisory committees and executive level oversight.
Direct the development and implementation of IT project management methodologies. This includes advancing IT's project management maturity per benchmark PM maturity models; enhancing schedule and resource estimations, enhancing Total Cost of Ownership estimations; and stronger business case/ROI/VOI benefit analysis.
Ensure IT project management methodologies are followed across the IT division.
Direct the configuration and operation of the IT Portfolio and Project (PPM) system.
Collaborate with senior leadership on creating the underlying PMO strategy, success measures, project management maturity level/expectations, and performance feedback process.
Direct project completion success/satisfaction survey process.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.