General Description: The Raiser's Edge Database Manager reports to the Director of Development and is responsible for utilization, oversight and advancement of the development database. This position is directly responsible for data management, analytics and reporting and serves as the single point of contact for all Blackbaud Raiser's Edge (RE) Gift Entry and Donor database issues and questions in the Development Office. The Raiser's Edge Database Manager stays current with the latest changes to RE and oversees the process of developing policies, procedures, as it pertains to gift tracking, entry, and donor data.
The Raiser's Edge Database Manager establishes and maintains optional modules such as Special Events, Alumnae Relations, and Prospect Screenings to execute various requests and proactively assist users in determining the most efficient ways to utilize Raiser's Edge reports.
Essential Duties and Responsibilities:
Oversee the quality, integrity and accuracy of all donor information and gifts entered into Raiser’s Edge adding new constituent records to the database as needed.
Maintain and improve donor relations by ensuring accurate and timely (within 48 hours) handling, recording, receipting, and acknowledgement of gifts and related data. This includes pledges, checks, cash, online credit card gifts, in-kind gifts and matching gifts. Analyze gifts to determine appropriate campaigns, funds, appeals for each gift to be processed.
Partner with gift officers and donors to enforce appropriate gift agreement policies, particularly relating to endowed and restricted gifts.
Produce various reports pertaining to the gift entry process, including departmental “Batch- Edit”, “Gift Validation”, and “Posting Control” reports.
Document and maintain the policies & procedures for recording and handling of all gifts.
Generate customized queries, reports, lists for development activities, including lists, exports, revenue, renewal and pledge reports, performance analysis reports and reports on endowed funds.
Analyze and track giving with weekly reports, confirming and reconciling gifts/funds with development team members and with the business office on a monthly basis.
Train and support database end-users, including all development team members.
Maintain entry standards and procedures; conduct trainings to support effective, optimized utilization.
Ensure that all coding and table entries are consistent, well maintained, and adhere to protocols.
Develop and generate effective dashboards to track fund and campaign performance.
Administer pledge reminder schedule; work with solicitors to ensure timely action and adherence to pledge management policies.
Audit database record for accurate coding, maintenance of constituent records and data integration; responsible for global changes, creating and mapping required fields.
Develop stewardship policies and procedures with the Director of Development and Head of School to document the various forms of stewardship and alert staff and volunteers when specific practices should be implemented.
Enter proposal and grant requests and provide periodic reporting.
Complete regular gift deposits and gift reconciliation with business office.
Coordinate annual audit of gift records, including reporting of outstanding pledges, endowment and irrevocable bequest gifts.
Other projects as assigned by the Director of Development.
Assist with occasional front desk coverage.
General Skill & Experience Requirements:
Associate’s degree in related field required; Bachelor’s degree preferred.
Three to five years’ experience in database management, utilizing Blackbaud or Raiser’s Edge systems is required; experience using Crystal Reports is helpful.
Self-starter, ability to identify problems and propose solutions.
Team player with strong critical-thinking, organizational, communication and training skills.
Ability to multitask, prioritize, and work independently and as part of a team, in a deadline-driven environment
Demonstrated proficiency with data and financial information, strong ability to create reports and spreadsheets using database.
Exceptional computer and technology skills.
Experience managing system upgrades, data organization and transition.
Familiarity with fundraising best practices of independent schools or other nonprofit organizations.
Experience with public contact and demonstrated customer service abilities and comfort working with diverse constituents.
Extensive attention to detail.
High levels of flexibility, patience, and humor are necessary to address the practicalities of maintaining a large donor database and facilitating the extraction of data for broad organizational use.
Alignment with the GPS Mission and Values
Commitment to professional development and self-improvement
Physical Requirements and Work Environment:
Generally works in standard office conditions and climate
Ability to work at a desk and computer for extended periods of time
It is the School’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, or disability or any other characteristic protected under federal, state, or local anti-discrimination laws. It is the intent and resolve of the School to comply with the letter and the spirit of the law in the implementation of all facets of equal opportunity. The School’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, benefits, transfer, promotion, training, discipline, and all other terms, conditions, and privileges of employment.
All employees are responsible for complying with the School's equal employment opportunity policy.