Advertised Summary Job Description: Reporting to the System Manager, the incumbent is responsible for the installation management and maintenance of servers, IT infrastructure and related software products. The candidate will support and manage Virtual Infrastructure - servers, desktops and applications. Under general supervision the incumbent's duties includes: planning, installing, configuring, upgrading, and troubleshooting hardware, network operating system and application servers; applying patches/fixes; managing security; managing and monitoring system / systems performance, file system and local network; and improving availability; interacting with developers and users to install/configure services as needed; developing complete hardware and software solutions from general user requirements; evaluating related hardware and software products and make recommendations for adoption; maintaining close relationship with client groups to make sure their needs are being met and to gauge how the future might change their requirements and needs; serving as a technical resource to the Deputy CIO of ITS; automating tasks through scripting and the adoption of software/hardware tools; working on most phases of projects on own and requires only general direction for the balance of the activities. Projects are defined by higher level staff or self. Perform related duties as assigned.
General Minimum Qualifications: Requires a bachelor's degree or equivalent in education and experience, plus four years of related experience.
Additional Specific Minimum Qualifications:
Preferred Qualifications: The incumbent has to have strong knowledge and hands-on experience with vSphere 6.5, Horizon7, CITRIX XenApp, Windows Server 2012R2/2016, Active Directory ? design, installation, configuration, troubleshooting, governance, base to medium developer skills. Additional experience and familiarity with other virtualization application such as OpenStack, Hyper-V, KVM will be beneficiary.
A thorough understanding of and experience in networking principles; including 2012R2/2016 operating systems and its administrations; proficiency in Active Directory administration and design; TCP/IP protocols and stack; LAN/WAN connectivity; file servers, print servers, and application servers. Experience with DNS and WINS. Experience with SAN, Microsoft SQL and various database applications are necessary. Experience with Citrix or remote connectivity software, designing backup rotations, working with monitoring tools (Microsoft System Operations Center) is highly desirable. Experience in installing, configuring, and troubleshooting PC, UNIX, and MAC hardware and software, including NICs, printers, network operating systems, standard business productivity applications, communication applications, etc. is preferred. Proficiency in scripting languages such as PERL, PYTHON or PowerShell recommended. Ability to interact effectively with a wide variety of users with different computing requirements and backgrounds. Ability to think about technical problems and business problems with a technical dimension critically and creatively. Excellent interpersonal and communication skills, a team player and ability to work independently.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_169404
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.