Positions in this class perform specialized work in supporting information technology equipment and systems for the business, research, and instructional functions of customers. Work involves the advanced use of software and/or hardware tools to provide ongoing services. They will have an expertise with core infrastructure elements and how they interrelate to provide a cohesive computing environment. Positions install new versions of systems level software and associated programs from vendor releases. This work may be specialized as systems architecture. They must have an understanding of the configuration of the systems software, applications, and space usage to determine impacts as changes and enhancements are made. Work includes optimizing systems performance, troubleshooting systems problems, and analyzing usage and systems load issues of a highly technical nature. Work may include interaction with customers, technicians, analysts, and specialists to troubleshoot problems related to the use of single and/or multiple information systems. Work may include creation, installation, and modification of software and hardware, testing, and documentation on a variety of platforms. They may have responsibility for the final technical decision on major systems problems.
Primary Function of Organizational Unit:
Information Technology Services (ITS) is responsible for strengthening and supporting the University's learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning, and research. ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: IT Security, Audit & Policies; Network & System Administration; Client Technology Services; Enterprise Applications Services; Project Management Office; Instructional Technology Services & Distance Education; and Data Governance & Intelligence . These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University.
Internal job number: 003006
Bachelor's degree in Computer Science, Computer Engineering, or closely related degree from an appropriately accredited institution and three years of experience in operations analysis and design, systems programming, or closely related area; or a Bachelor's degree from an appropriately accredited institution and four years of experience in operations analysis and design, systems programming or closely related area; or an Associate's degree in Computer Information Technology, Computer Engineering Technology, or Networking Technology from an appropriately accredited institution and five years of experience in operations analysis and design, systems programming, or closely related area; or an equivalent combination of education and experience.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks.
North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
North Carolina Agricultural and Technical State University is one of the nation’s most highly respected doctoral research, land-grant institutions. With an enrollment of almost 11,000 students, we are committed to fulfilling our mission through exemplary undergraduate and graduate instruction, scholarly and creative research, and effective public service. As a member of the A&T family you will be an integral part of its history and future – joining more than 1,800 current faculty and staff. You will be expected to be a leader and mentor. You will influence the minds that will affect our world. As a change agent, you will use your intellect and influence to make a positive impact on the greater A&T community. A&T will be more than your job, it will become your passion—and that commitment to yourself and others will last a lifetime. Because that’s what Aggies Do!