The Business Systems Coordinator has high level responsibility for the integrity, implementation, development, and overall coordination of business processes and systems in Supply Chain Management. The Business Systems Coordinator will act as an experienced expert in analysis, troubleshooting, and resolution of process and technical problems that impact supply related functions at the data, application, service, and network levels. The Business Coordinator is largely self-directed, proactively identifies workflow inefficiencies and provides innovative, cost effective, and hands on solutions to support Supply Chain business needs. The Business Systems Coordinator will serve as a key resource for Tower Health Supply Chain projects to include all aspects of Supply Chain - Purchasing, Contracting, Analysis, Inventory and Distribution. This position will interface with various positions in the Supply Chain department, as well as Tower Health leadership, managers, and peers and act as the primary liaison and operational and system expert. This position offers knowledge transfer to junior staff and coaches in best practices.
*4 year / Bachelor's Degree: Preferred
Experience and Skills
*5+ Supply Chain Management and or Lawson Experience (Preferred)
*3+ Business System Coordinator or Analyst (Preferred)
*5+ Advanced technical knowledge of Infor software and/or equivalent experience in related area. Advanced experience in MS Addins Queries and Uploads, Access, Sharepoint, Crystal Reporting. (Preferred)
Project management and team lead experience (Preferred)
Understanding of ERP and EHR systems (Preferred)
Experience with Process Improvement methodologies such as Lean/Six Sigma (Preferred)
Experience with dissecting and analyzing large data sets to maintain system integrity (Required)
Ability to work independently, collaborate with, lead and/or participate on multi-disciplinary teams, proven and effective organizational and time management skills, strong verbal and written skills with internal and external constituents. Ability to document and maintain processes and workflows. Strong customer service skills, ability to work with others, conduct training sessions, ability to prioritize, meet deadlines and be confidential, ability to understand business applications from a functional viewpoint, ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions. Keen attention to detail and accuracy, ability to shift priorities and support organizational and business process changes, advanced Excel functions to include but not limited to pivot tables, vlookup, and macros.