Transportation, Fleet, and Parking Manager - (18001351)
The department exists to support the goals of the university - teaching, research and patient care - by fostering a safe and secure environment in which members of the Tufts community can learn, work and live. Whereas safety and security is a responsibility shared by the whole community, the mission is achieved by applying leadership and our unique expertise to partnerships designed to prevent loss, reduce harm, and solve problems.
Reporting to the Deputy Director, Police Operations, Department of Public and Environmental Safety (DPES), the Transportation, Fleet and Parking Manager provides direction, leadership, management and policy oversight for the DPES Administrative Services unit, which is responsible for Transportation, Fleet Management, Parking, ID cards, Access Control services and risk reduction. The incumbent provides university wide leadership in the areas of Transportation Demand Management (TDM) and sustainability as it relates to the university's fleet; using system generated data and analytics, manages parking resources and the parking management system; administers contracts with third party vendors, including fleet/leasing companies, shuttle bus service providers, card access control and parking management software service providers, etc.; administers the university's shuttle system; works with the university's Risk Management office to assure the proper registration of the university's fleet and the reporting and processing of accident reports and other insurance related matters pertaining to the fleet; reduces risk by assuring and documenting that all student operators of university owned or leased vehicles are properly licensed to do so, and have no significant adverse driver or other history; assures that operators of university owned or leased vehicles are properly trained in the operation of the vehicles that they are authorized to operate, including documented practical and written testing; manages the Administrative Services unit budget; assists in the implementation of the department's strategic plan; develops strategy to produce and deliver marketing materials and outreach programs for internal and external audiences; oversees city and state annual regulatory reporting requirements; serves as the primary contact for outside agencies; participates in local, regional, and national transportation planning and development efforts; works with others university wide to weave the university's strong commitment to sustainability into the operational model of Administrative Services; in partnership with the university's Sustainability Program Director, and in compliance with the university's environmental policy, greenhouse gas reduction commitments and sustainability efforts. The Transportation, Fleet and Parking Manager will be responsible for implementing the future University TDM plan which will include efforts to minimize the use of dedicated university single occupant vehicles; supports the use of shared vehicles where practical; responds to cost effective innovations in vehicles and fuels; endeavors to make vehicle use as cost effective as possible for the university; encourages the use of public transportation or other travel modes when they are reasonable alternatives to using fleet vehicles; and identifies and responds to other university wide transportation-related challenges and/or opportunities for improvement.
Earned Bachelor's degree from an accredited institution of higher education.
A minimum of 4 years of related experience.
Successful background in transportation fleet/parking/management with knowledge of marketing, communications and business planning.
Excellent customer service, problem solving, communications, organizational and analytical skills.
Demonstrated ability to be self-motivated and manage multiple projects simultaneously, meeting deadlines.
Excellent technical skills, including experience with database management and advanced knowledge of the Microsoft Office suit of productivity tools, including Microsoft Word, PowerPoint, Excel, etc.
Advanced project management skills, including use of collaborative software to administer and manage large scale projects.
Advanced critical thinking and reasoning skills.
Adaptability and a commitment to continuous learning.
Strong critical judgment and reasoning.
A commitment to participatory leadership and management, teamwork and diversity.
Position requirement includes working some nights and weekends in response to emergencies or in support of major university events.
A professional, positive attitude with a successful track record of working collaboratively with diverse populations.
A commitment to the mission of the institution and to the goals of DPES.
Master's degree in a related field and knowledge of the regional and local transit systems in Massachusetts.
Knowledge of and experience with transportation demand management.
Special Work Schedule Requirements: The position requires on-call availability, reporting for duty during nonwork hours in cases of emergency or in support of university sponsored events, including weekends, holidays, university closings, or states of emergency.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.