Associate Vice President & Chief Information Officer
University of Chicago
June 28, 2018
Location: 5235 S. Harper Court
Associate Vice President & Chief Information Officer (AVP/CIO), The University of Chicago seeks an outstanding individual with strategic vision and technical acumen with highly effective communication and interpersonal skills. The AVP/CIO is charged with ensuring sustained innovation and reliability in the delivery of information technology systems and services that support the academic, research and administrative excellence of the University. The AVP/CIO will adopt a strategic approach to the development and delivery of information technologies, systems and services that are innovative, relevant and cost-effective.
Specifically, the AVP/CIO contributes to the University his/her leadership in strategic planning, expertise in technology, and experience in organizational change management to lead a central IT organization that provides direction, project discipline, standards and alignment with unit-level IT functions in areas such as the Library, Office of Research Administration, and Campus and Student Life. The AVP/CIO and his/her senior staff manage key client and partner relationships with the unit IT directors within the Universityâ™s academic schools and major administrative divisions. With these partners and with the engagement of faculty, staff and students across the University, the AVP/CIO leads the definition of overall technology architecture standards, policy development and services in the context of a comprehensive strategic plan for IT. The AVP/CIO draws on expertise and industry best practices to refine governance structures, service- level agreements and performance metrics in a way that optimizes the Universityâ™s traditions of distributed authority and shared governance.
The AVP/CIO is a senior member of Chicagoâ™s administrative leadership team, reporting directly to the Vice President and Chief Financial Officer and working closely with the President, Provost, Deans and various components of the Universityâ™s governance structure such as the Board of Trustees Audit Committee. IT Services is currently organized in specific service-line and functional groups led by members of the AVP/CIOâ™s Senior Leadership Group: Architecture, Integration & Security; Enterprise Applications and Services; Academic and Scholarly Technology Services; Emerging Technologies and Communications; Web Services; Administrative Services; and Shared Services and Infrastructure. IT Services employs some 300 staff and operates on a budget of approximately $80 million including capital funds. The budget comprises general-fund allocations, charge-backs and fees for service.
Within the AVP/CIOâ™s broad mandate to provide active leadership on IT policy, practices and investments in support of the Universityâ™s academic mission, he/she is responsible for the following key areas of activity:
Aligns IT Servicesâ™ (ITS) mission, structure, service lines and staff with the Universityâ™s mission, culture, expectations and long-range plans.
Represents IT Services to deans, faculty, senior administration, trustees, students and the broader University community.
Communicates priorities and policy decisions through presentations at various committee meetings and to appropriate governance bodies including the faculty lead Board of Computing Activities & Services (BCAS).
Participates as an active member of business committees to review projects and project justification, establish and reviews priorities, and define resource requirements and cost.
Leads ITS as a service-oriented, professional, cost-effective and efficient function capable of addressing the diverse needs of a world-class research university and its constituents.
Communicates proactively with all academic and administrative departments to seek out and identify new opportunities to develop value-added business products and services.
Interacts with University leadership to support the attainment of key outcomes in a manner which promotes teamwork, credibility and trust.
Collaborates, coordinates and develops partnerships with distributed IT organizations across the University.
Monitors and provides guidance and recommendations on all implementations of technology and information systems.
Supports and leads quality improvement activities in a manner that promotes management and staff involvement with decision-making as well as process and/or system changes.
Fosters a working environment which encourages innovation, collaboration, transparency, accountability, innovation and risk taking.
Provides leadership for the personnel of IT Services by developing a highly regarded technology services organization that sustains a culture of teamwork, respect, collective pride, and individual professional and personal development.
Stays current on technology advancements, emerging standards and regulations, and industry trends relevant to IT Servicesâ™ ongoing success.
Maintains an awareness of major IT initiatives across higher education, incorporating them at the University whenever they may advance IT Servicesâ™ mission and the mission of the University.
Knowledge of HIPAA, FERPA and other regulatory requirements relevant to the University is preferred.
The AVP/CIO will be called upon to shepherd major IT projects and requests through the critical institutional approval pipeline. The goals of the IT organization are described in the current IT Strategic Roadmap: https://itroadmap.uchicago.edu/. Candidates are encouraged to review the IT Strategic Roadmap and be prepared to suggest areas for improvement or refinement. Currently, there are a number of key projects in various stages of execution and funding approval including the full deployment of an updated comprehensive IT security strategy, a comprehensive Customer Relationship Management (CRM) System, and the planning and implementation of a new Financial ERP System.
A keen understanding of the critical role that technology plays at a historically administratively decentralized institution, and a strong commitment to collaborative development of systems and services that align with the universityâ™s mission, culture and long-term goals.
An understanding of current and developing trends in higher education IT; appreciation for technology as a key differentiator and enabler of a world-class, research-based, international educational institution in attracting faculty, students and research projects.
Energy, tact, conviction, flexibility and excellent communication skills plus other intangible attributes necessary to succeed in a complex, fast-moving world-class institution.
Excellent oral, written, interpersonal, organizational and problem-solving skills, plus the ability to work closely and effectively with faculty, students and senior administrators.
Strong presentation skills, including experience presenting to committees of senior executives and governing boards.
Ability to conceive of and respond to the specialized IT needs of specific functions within the larger organization, including most critically the research and academic experience.
The ability to balance fiscal responsibility and maximizing resources in a highly visible, not-for-profit environment with a focus on goals and strategic growth and expansion.
Education and Experience:
A Bachelorâ™s degree in Engineering, Computer Science, Information Technology or a relevant field is required; an advanced degree is highly preferred.
15-plus years of progressive IT experience in a collaborative, decentralized and serviceâ‘focused environment. Experience in a major research university is preferred but not required. Experience with commercial organizations, especially companies with an R&D focus, will be considered, as well as success in delivering operational excellence in Information Technology in a complex decentralized environment.
Substantial experience and demonstrated success leading major network, systems and data-center organizations and/or projects.
Strong change management and leadership skills plus the ability to implement new systems and redesign work processes.
Experience in systems integration and/or enterprise resource planning (ERP) systems.
Span of control experience that foretells successful management and mentoring of a central IT team at significant scope and scale.
Experience working with and managing IT consultants, vendors and the change management associated with outsourcing specialized / non-core competency needs if deemed advantageous to service delivery.
Resume, Cover Letter, and Reference list
All required documents must be submitted to be considered for this position
When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
â‹The University of Chicago has retained Korn Ferry (https://www.kornferry.com/) to support this recruitment. Barry Bregman, Senior Client Partner, Mark Polansky, Senior Client Partner, and Whitney Ambrose, Senior Associate, are leading the search. Inquiries, applications, and nominations should be sent by email to Mark (Mark.Polansky@kornferry.com). Applicants must also apply online via Workday.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR01944
About University of Chicago
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.