Assistant Director of Cloud and Infrastructure Services
July 13, 2018
Ithaca, New York
Cornell University's Information Technology organization is on the leading edge of cloud computing in Higher Education. Hosting an annual Cloud Forum with over 45 institutions in attendance, we pride ourselves in creating innovative services for our campus.
The Assistant Director of Cloud and Infrastructure Services will lead Cornell's move to the cloud. The teams reporting to this position will architect solutions and build and support services for those moving to public cloud platforms. Some campus workloads will remain on campus, the data center of the future will need to be small, cost effective, easily supported and reliable. In the process of helping campus through a migration to cloud platforms, the Assistant Director of Cloud and Infrastructure Services will also facilitate the data center transformation.
Reporting to the Director of Infrastructure, the Assistant Director of Cloud and Infrastructure Services will oversee 3 critical teams within the larger IT Infrastructure portfolio.
Cloudification is a consultation service provided to help campus customers make a transition from servers in the on premises datacenter to public cloud platforms.
Cloud Services is a team of Systems Engineers who develop and support services for the on premises Managed Server environment as well as consulting on and supporting managed services on public cloud platforms.
The Storage team runs a back-up and recovery service for endpoints and servers, a shared file service running on NetApp as well as management of block storage services associated with the Managed Server environment.
Collaborate and partner with campus customers to identify best fit solutions for both on premises and public cloud workloads
Lead several teams of highly technical staff, ensuring knowledge growth in new technologies
Lead the development of Cloud services to accommodate campus needs as they transition from the datacenter to the cloud
Support existing infrastructure services both in the datacenter on campus and in developing public cloud platforms
Understand challenges and opportunities of both modern DevOps practices as well as traditional Systems Administration and Engineering practices
Manage vendor relationships and contracts
Work with the Director of Infrastructure and the Storage Team Manager to develop and communicate a Storage Services Roadmap
Work with the Director of Infrastructure and the Cloud Services team to develop a roadmap for campus workloads defining what should go to the cloud and what needs to stay on campus and how best to facilitate a transition
Work with the Director of Infrastructure and the Data Center Operations team to document and communicate the steps to minimize the footprint of the on campus data center and associated services
Ensure strong communication and collaboration between the teams within the portfolio as well as teams across other organizations
Work closely with the Systems Administrators who are the first line of support for the Managed Server Service.Changes to infrastructure impact the way support is delivered so clear communication and documentation about changes is critical
Act as a change agent for the organization and the university.Helping campus to understand the benefits of cost, agility and security which can be achieved through a campus transition to public cloud platforms
Collaborate with other universities to understand best practices and challenges within the portfolio
Serve as a member of Director of Infrastructure Direct Reports Team, recommending, shaping and implementing strategy, processes and policies for the larger Infrastructure organization
Serve as member of CIO's leadership team which includes all Assistant Directors within CIT.
Cornell University seeks an IT professional who understands higher education, who has proven business, IT leadership, and collaboration skills, and who will bring innovative thinking and strategic planning to the challenging initiatives the University will face in the next decade and beyond.
The Assistant Director of Cloud and Infrastructure Services will have the following demonstrated experiences, capabilities, and attributes:
Bachelor's degree and a minimum of 7 years prior experience managing IT services and technical teams. Demonstrated excellent communication skills, supervisory skills, task management capabilities, budget management, and management of complex accountabilities while delivering effective service to multiple customers. Strong collaboration and coordination skills are a necessity. The position requires ongoing education, training, or related professional activities in order to stay current with the rapidly changing technologies in the portfolio.
The ideal candidate will also demonstrate compelling evidence of these core attributes:
Understanding and experience with Computation and Data Storage services
Understanding and experience with AWS and other public cloud platforms
Understanding and experience with virtual infrastructure life cycle management, support and best practices
Understanding and experience with complex IT security requirements
Management and leadership experience in an academic setting
Experience managing a unit of similar scope and size
Experience in IT service management
Skill in hiring, leading, mentoring, and coaching managers and/or staff to be highly effective
Strong commitment to relationship building, team-building, collaboration, and transparency at all levels of the organization and the university
Applicants should submit a resume and a cover letter discussing their accomplishments in light of the listed qualifications as well as their interest in the position. Confidential review and screening of materials will continue until the position is filled.
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No Visa sponsorship is available for this position.
University Job Title:
Info Tech Asst Dir II
Pay Rate Type:
Number of Openings:
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