Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
Capital One is the only founder-led Top 10 bank in the US. We are changing banking for good and we are transforming how people interact with their money. We offer industry-leading credit cards, checking accounts, savings accounts, brokerage accounts, car loans, home loans, and other financial products that are central to the way that more than 65 million people live every day.
If you have the drive to build amazing digital products that impact the lives of millions daily, we want you! As part of the Card Mobile team within Capital One, you'll be responsible for driving transformative change in our business, delivering amazing mobile experiences on our flagship apps, and managing product outcomes.
As a product leader, you will:
Relentlessly push to understand customer needs and ensures customer is considered in prioritization and trade-off discussions
Set product vision and lead road mapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy
Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with internal stakeholders and partners. You apply strong communication skills to influence product decisions and inspire breakthrough results.
Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
Define learning agenda and key performance indicators (KPIs) to measure success/failure
Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)
Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
Manage public releases and customer support materials, ensure compliance with platform requirements, and shepherd your apps through app store processes
Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams
Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
Ideal Candidates will possess:
Proven experience in and passion for building and shipping great products
Exceptional communication skills
Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two dimensions and understanding of the third.
Blend of strategic and tactical thinking, creative and analytic reasoning
Strong quantitative background to support data-informed decision making
Creative, outside-the-box thinking and problem-solving approach
Entrepreneurial ability to identify and prioritize opportunities in highly ambiguous contexts
Deep planning skills with the ability to organize thematic work areas in deep detail with long term vision and iterative execution
Collaborative, team player attitude with the ability to navigate and influence the organization.
Experience managing iOS, Android or apps for other ecosystems.
Experience shipping multiple products across variety of platforms and channels
Engineering, design, MBA and/or start-up founder experience
Fluency in human-centered product discovery methods such as design thinking and service design
Agile Product Management experience
Industry or hobbyist experience with emerging and leading technologies across disciplines (IoT, Machine Learning, Voice interfaces, etc)
Track record of defining strategy, creating advocacy/alignment and being accountable for outcomes
Bachelor’s Degree or military experience
At least 3 years of experience in digital product management
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
3+ years of experience translating business strategy and analysis into consumer facing digital products
2+ years of experience in Agile product management
About Capital One
At Capital One, we dare to dream, disrupt, and deliver a better way. Our goal is simple – bring ingenuity, simplicity, and humanity to an industry ripe for change. Founder-led, Capital One is on a mission to change banking for good and to help people live their best lives. Together, we will build one of America’s leading information-based technology companies. Join us.