Chief Digital Officer and Chief Information Officer
August 8, 2018
Russell Reynolds Associates has been exclusively retained for this search. Given the need for confidentiality throughout this process, prospective candidates are invited to reach out directly to our search firm.
All inquiries and discussions will be considered strictly confidential.
Brown University seeks a forward thinking CDO/CIO to lead and unite its technology efforts and drive innovation throughout the University. This digital and technology leader will partner across the University, working with individuals, both inside and outside the academic structure, to ensure connectivity throughout the school. Direct reporting functions will include leaders in digital experience, academic and administration systems, research computing, data analytics, and technology platforms. Working closely with the President, Provost, and EVP of Finance and Administration, this individual will be responsible for an integrated and cohesive approach to digital strategy, enabling technology platforms, and business transformation. This is a uniquely strategic, integrated, and empowered role in higher education, working in close collaboration with a wide-range of stakeholders internally and externally.
The CDO/CIO will lead the digital strategic vision to integrate across the Brown ecosystem and community. This individual will build best-in-class digital capabilities and processes to ensure that Brown is delivering on its strategic and digital transformation agendas.
The CDO/CIO will bring visionary thinking and a proven track record of results, growth, and leadership together to build and manage the digital and technology capabilities. This will require forging a new path, close collaboration with key stakeholders to constructively challenge current practice, conventional wisdoms, and accepted ways of doing things. At the same time, they will have significant operational and technological experience which supports bridge building, integration, and collaboration. This leader will be responsible for defining agile ways of working, governance, and architecture within Brown.
Key responsibilities will include the following:
In conjunction with the President, Provost, and EVP of Finance and Administration, defining and bringing to life the strategic vision to lead Brown into the digital age.
Drive the ongoing digital transformation of Brown. Determine where to disrupt, transform, or innovate across the University.
Build bridges between the digital and traditional parts of the University, to stimulate thinking about how to integrate digital effectively to create a seamless user experience and structure.
Take a long term view of user experience and data management seeking to build a lifelong relationship with students as they transition to alumni.
Develop the capability to build new competitive advantages leveraging data and drive data-driven insights.
Define the needed agile ways of working. In particular, Product Management, Governance, and Systems Architecture within Brownâ™s organizational model.
Provide faculty, students, and research staff with world class academic computing resources.
Develop cutting edge cybersecurity protocols/processes/tools that protect the University and its constituents from constant threats of cyber-attacks.
Build a thoughtful, data driven, collaborative, and agile approach to technology enabled process improvements across the University.
Â· Change Management:
Devise and lead appropriate change management programs to enable digital to be embedded across all aspects of the Brown ecosystem.
Â· Product Mindset:
In conjunction with the key stakeholders at Brown, think about how digital platforms can be most effectively used to realize value through a user-centric, product-based approach as opposed to a systems and project-based approach.
Â· User Experience:
Define and execute the digital experience, ensuring it is consistent and effective across all aspects of the organization.
Ensure the CDO/CIO function builds trust, follows an open approach, and is aligned with the needs of the organization relative to implementing content, functionality, and technology platforms.
Lead technology development with internal and third party teams. Be the key enabler between the Brown technology teams and potential third party infrastructure providers.
Build best-in-class digital capabilities and competencies. Transform the current technology team to create an independent organization of talented, customer-centric digital professionals that have the experience, passion, and ability to help drive digital transformation.
Â· Research Computing
Ensure that Brown researchersâ™ computing, data, and data security needs are fulfilled, and that prospective faculty members are assured that their unique computing needs will be addressed should they come to Brown.
Oversee the Center for Computation and Visualization, which provides high-performance computing resources to the Brown research community, such as complex numerical simulation, modeling, and data analysis
Â· Data Strategy & Management
Create a cohesive data strategy for Brown. Develop a robust institutional data model that maximizes the opportunity from both structured and un-structured data that ensures the highest quality data governance to ensure security and privacy.
Responsible for the aggregated set of digital transformation and technology initiatives across the organization with a focus on cultural change elements of: data driven, continuous improvement, cross silo collaboration, and agility.
The ideal candidate can come from any sector yet brings an entrepreneurial spirit, high organizational EQ/influencing skills, track record of implementing scalable technology, applications and software across a large and complex organization, and passion for education.
Background experience and functional capability will include the following.
Â· Recognized as an industry leader for their impact and innovation in the digital arena.
Â· A strategic, visionary with deep understanding of the digital world.
Â· Proven track record of results, growth, and leadership in building and managing digital businesses and capabilities.
Â· Intrapreneurial - motivated by the challenges of solving complex problems and a passion for making things happen, with the ability to work across a large, complex institution and community.
Â· Significant strategic, operational and technological experience and expertise in leading others to drive complex business operations via collaboration, innovation, and coaching.
Track record of building great digital products and services that touch, motivate and inspire customers. Â· Familiar with technology.
Â· Experience of leading large-scale innovation and transformation programs that have driven tangible results is important. Digital transformation is preferred.
Â· Passion for education with the ability to contribute and thrive in a leading university setting.
Â· Comfortable with uncertainty and ambiguity.
In terms of the performance and personal competencies required for the position, we highlight the following:
Â· Setting Strategy: This individual will be able to anticipate future consequences resulting from evolving technologies, customer preferences, and trends. They will envisage long-term opportunities and position the University to capitalize on them. They will set a clear direction for others in times of great change in the organization. At the same time, they can effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
Â· Influencing: The CDO/CIO will have strong interpersonal and facilitation skills. They will forge strong interpersonal alliances and motivate others at all levels and build trust both within and outside the University. Additionally, the new executive will be an adept influencer with exceptionally high organizational EQ, who is perceived by peers as credible, compelling, trustworthy, persuasive, and likable. They will be very comfortable leveraging relationships to move the agenda using conviction and tenacity. They will be comfortable articulating strong, clear positions that are different from the prevailing view; however, the individual will also have the emotional maturity to appropriately navigate the University and get the key stakeholders on board in the right way. They will understand how to constructively challenge the conventional wisdom or accepted ways of doing things.
Â· Driving Results: They will pursues long-term visionary goals over time while delivering short-term results and be able to translate the vision/mission of the organization into actionable, quantitative plans. This person will convey a sense of urgency, drive issues to closure and has far-reaching ambitions for the organization. They will seek opportunities to drive change and make a significant contribution. Will have excellent judgment regarding investment prioritization and the implications of trade-offs and be known as a pragmatic manager of large-scale operations and complex business models.
Â· Leading Teams: The successful candidate will be a highly collaborative leader and able to operate effectively and authentically in an interdependent leadership culture with the belief that leadership is a collective activity to benefit the organization as a whole. They will have a talent mind-set and a proven ability to attract, hire, and retain a high performing team that can achieve strong business results. They will engage the team through their enthusiasm and excitement about the business. They will actively and collaboratively participate as a member of the executive management team.
Brown University is committed to diversity and non-discrimination, and supports the employment of qualified individuals with disabilities in the workplace. Brown will comply with all federal and state laws and regulations, including the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973. Brown University is an Equal Employment Opportunity/Affirmative Action Employer and encourages applications from Minority/Female/Differently Abled/Veteran individuals. Brown University is also an E-Verify employer.
Recruiting Start Date:
Job Posting Title:
Chief Digital Officer and Chief Information Officer
Senior Administrative Officers
Fixed Term (Fixed Term)
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ148099
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.