World Wide Sales & Operations Support - Full Time & Internships
August 13, 2018
Full Time - Experienced
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Apple’s operations teams ensure that Apple’s ground-breaking designs become industry-leading products, delivered on time and to Apple’s unmatched quality standards. These high-profile, highly respected organizations are positioned at the junction of Apple’s product teams, the industries that supply core component technologies, and our manufacturing partners who help ensure that revolutionary products such as iPad, iPhone, and Mac can be restocked just as fast as they fly off the shelves. We’re looking for high-energy people to support the procurement, manufacturing, fulfillment, and support of all things Apple.
The World Wide Sales & Operations Support Organization has one foot in Operations and one in Sales. We act as liaison to connect Operations and numerous Sales teams with the ultimate goal of growing sales and improving the customer experience.
Our team is highly integrated across:
Lead and integrate regional operations strategy and execution across all product lines in support of sales for the Americas, EMEIA, and the Pacific.
Lead worldwide strategies and execution.
WW Supply Demand Management ("SDM")
WW Apple Online Store Sales & Service
WW Sales & Order Management
WW Retail Fulfillment and Logistics
WW Ops Readiness
Build scalable process, people, and technology infrastructure to support Sales and Operations strategies.
Business Process Re-Engineering/Business Intelligence ("BPR"/"BI")
Areas of expertise and roles within WWSOS include:
In SDM, you will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution in over 80 countries for a current or future product line.
In BPR, you will manage complex, global initiatives to define, build, and roll out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and challenge the status quo. You will define and build capabilities that provide deep business insight, enable rapid decision-making, and drive automation of evolving business processes.
In this role, you will plan and manage inventory fulfillment worldwide for Apple Retail stores, ensuring optimal inventory stocking levels, daily in-stock availability for all products, and inventory accuracy to support achieving Retail sales goals and extraordinary customer satisfaction.
On this team, you will influence global allocation and new product introduction strategy at National Retail, Apple Premium Reseller, Telco, Distribution, Enterprise, and Education Is responsible for the. You will be responsible for the global tools, process, and people development needed to most effectively and efficiently enable Apple and our partners to maximize Sell Through.
As a member of the Ops Readiness team, you will lead complex, global projects bringing Apple’s newest products to market by partnering closely with Operations, Marketing, Finance, Engineering, Channel Sales, and Retail teams. Influence business partners in the development of a launch strategy and execution plan that optimizes operational capabilities, mitigates risk, and ensures Apple delivers an extraordinary customer experience.
You will lead multifaceted logistics business activities including but not limited to: new product introduction readiness, procurement, supplier management, freight planning, launch strategy deployment, loss prevention, packaging program control, optimal shipment design, supply chain optimization, and continuous improvement at a worldwide level. You'll build and execute through relationships with internal and external regional partners and stakeholders. You will use analytical thinking and business foresight to standardize and implement best practices.
As a successful Operations candidate, you will have:
World-class analytical/negotiation skills
Ability to toggle between big-picture thinking and detail-orientation
Excellent presentation, communication, and interpersonal skills
Ability to collaborate and influence across multiple functional teams
Flexibility to adapt to dynamic and rapidly-changing environments
Currently pursuing MBA or Master's Degree in Supply Chain, Engineering, Operations Management, or related field.
Bachelor’s Degree required with related work experience preferred.
Please submit your formal application at apple.com/jobs
Employer will assist with relocation costs.
Internal Number: apple.com/jobs
About Apple, Inc
Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple’s four software platforms — iOS, macOS, watchOS and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s more than 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.