Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.
General Purpose: The Associate CIO for Foundational Technology (FTS) Services is responsible for the strategy and implementation of all technology infrastructure deployed at Yale University. Develop and optimize short and long-term strategies, procedures, processes and tools to ensure overall success.
Overall responsibility for managing technology planning, and deployment of: technology management services; network and network-based services; platform services; data management and governance services; security services; and application middleware technology services; for all infrastructure. Oversee the research, evaluation and integration of innovative technologies and approaches. Provides strategic direction and oversight for the design, development, operation and support of IT systems that fulfill the needs of the University, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support. Works with HR and the IT leadership team to develop an infrastructure "people strategy" that aligns with the business and IT strategy. Continually looks for leading-edge and innovative solutions to the recruitment, development and retention of the infrastructure staff. Establish a world class Infrastructure service management / service delivery organization built upon the ongoing implementation of the information technology infrastructure library (ITIL) best practices. Partner with the CIO, IT Leadership team and IT Partners, to lead the definition and implementation of the technology infrastructure strategy to support the changing needs of the teaching, learning and research mission of the University. Implement programs and initiatives that drive service improvement, cost effectiveness, and optimization of resources within IT operations. Work with Technology Leaders across the University to gain their insights and support to?identify,?prioritize?and?deploy?new and existing services. Develop?leaders and managers?for?an ever-changing?technology?landscape which incorporate efficient execution while delivering ongoing productivity and cost reduction. This role must be entrepreneurial in thinking, planning, and implementation. Showcase proven analytical and problem-solving ability, particularly as it pertains to architecture, design, application development and support, infrastructure cloud optimization and eCommerce. Communicate consistently and transparently, early and often. Seek to understand the needs, feelings and capabilities of others. Is tactful, honest, and treats others with respect. Adapt, evolve and transform through thoughtful experimentation and continuous learning. Seek out opportunities to differentiate company and offer the highest level of value. Becomes a true business partner. Lead by setting challenging goals and aligning team members to them. Own and deliver results. Work with teams to deliver on company’s vision and shared goals. Find common ground with a wide range of stakeholders. Seek mutually beneficial solutions for all constituencies.
Required Education and Experience: Bachelor's Degree in related field and twelve years of related work experience or an equivalent combination of education and experience.
Excellent oral, written and presentation skills. Demonstrated capacity to communicate broadly across the University, cultivate and sustain collegial relationships, and build unity around complex issues; an active listener, facilitator, convener, bridge-builder, and mediator. Proven ability to influence, train, mentor, and leverage the skills of others.
Proven track record of infrastructure vision, innovation, and execution in a complex environment. Operations experience including capacity planning and forecasting, risk management, including response and recover, and business continuity.
Detailed technical knowledge of infrastructure technologies such as: virtualization, SAAS, PAAS, IAAS, operating systems, local and wide area networking, compute, storage, Data Center Infrastructure Management, data management, data protection and retention, configuration management, network, telephony and unified communications.
Proven expertise in short to long range planning, forecast, and manage financial budgets. Detailed understanding of current infrastructure best practices, organization and technology design principals and best practices.
Proven ability with disaster recovery and business continuity planning and execution.
Application: For more information and immediate consideration, please apply online https://bit.ly/2MsHC3L. Please be sure to reference this website when applying for this position.
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.
Yale University considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.