As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally and medically vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine.The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.The UW MEDICINE EYE INSTITUTE has an outstanding opportunity for a HEALTH SERVICES MANAGER to manage budget and daily operations at the KARALIS JOHNSON RETINA CENTER at South Lake Union, set to open in January 2019. The Karalis Johnson Retina Center, a satellite clinic of the Eye Institute at Harborview Medical Center, will be open five days per week. Some travel to UW Medical Center or Harborview may be necessary.The Health Services Manager will ensure compliance with regulatory guidelines and practice standards and ensure a high-quality patient experience for all patients seen in the Retina Center.Duties & Responsibilities:Oversee daily operations of the clinic including managing staff and supply/equipment inventory:Point of contact for any/all issues related to the imaging equipment/lasers working with IT and CE contacts for resolution.Coordinate supply chain and pharmacy inventory with appropriate resources.Work with Eye Institute Operations Manager and supervisors to coordinate staffing between both the Eye Institute and the Retina Center as necessary.Responsible for all ordering of supplies, including working with vendors and central supply services, which includes ordering office supplies, patient care supplies.Collaborate with the faculty on operation issues. Budgeting/Marketing and Accounts Payable:Budget oversight and variance analysis.Responsible for maintaining budget with leadership to set goals and to ensure budget compliance.Work with marketing and vendors to ensure compliance standards are met. Staffing and Human Resources:Responsible for recruitment and hiring.Will provide formal and informal performance feedback.Set schedules for all employees.Maintain employee time cards.Rounding on all employees.Responsible for training and development of all staff.Responsible for corrective actions and working with Operations Manager on separations. Patient Care Management:Including rounding, patient complaints, billing complaints.Position will be expected to round on patients (customers daily)Will be available to assist and to train new Ophthalmic Technicians.Ensure that Patients are First goals are met at all times.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.