Under the direction of Assistant Vice President and Chief Information Officer (CIO), Information Technology, the Project Manager is responsible for the planning, management and completion of IT projects. Manages and directs multiple IT projects ranging in scale from small to large. Effectively uses project management skills and tools to manage all aspects of the project, including roles, scope definition, resource requirements, timelines, and training. Responsibilities also include timely project reporting, project quality assessments, and post implementation follow-up. The Project Manager identifies opportunities for resource efficiencies while at the same time ensuring positive customer relationships and effective communication.
Under the supervision of Assistant Vice President and Chief Information Officer this position will be responsible for the following:
Job responsibilities include, but are not limited to:
Direct and manage project implementation from beginning to end.
Define project scope and deliverables that support business goals in collaboration with CIO, IT Leadership team and stakeholders.
Develop full-scale project plans and associated communication documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Liaise with project stakeholders & IT on an ongoing basis.
Work with IT Leadership and stakeholders to estimate the resources and participants needed to achieve project goals.
Set and continually manage project expectations with team members and other stakeholders.
Working with the IT Leadership and stakeholders, delegate tasks and responsibilities to appropriate personnel.
Use independent judgement to identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
Organizes and conducts project team meetings.
Bachelor degree in the field of computer science, information sciences, or related field. Master degree is preferred.
Must have 3 to 5 years of full-time experience managing complex multiple IT projects (i.e. ERP, Infrastructure, and Communication) implementation and support of information technology projects. Experience in higher education industry is preferred.
Strong familiarity with project management & related tools like Clarity and Microsoft Project.
Technically competent with various software programs, such as MS Visio, Excel, Word, PowerPoint, and SharePoint.
Familiar with MS SQL databases, network and security equipment (prefer Cisco)
Demonstrated experience in personnel management & teams.
Experience interacting and working with third party vendors is essential.
Experience working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Ability to defuse tension within project teams, should it arise.
Adept at conducting research into project-related issues and products.
Must be able to learn, understand, and apply new technologies.
Must possess excellent customer service skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Supervisory Responsibility: None.
WORKING CONDITIONS/PHYSICAL DEMANDS
Work is generally performed in an office setting with comfortable environmental conditions. Work involves a high activity level and pace and competing time demands. This position is stationary 50% of the time and frequently needs to move about inside the office department, and throughout the campus community to access equipment, technology and in service of others. Required to regularly communicate and interact with students, employees, faculty and the public. The position operates a computer and other office and technology equipment such as a copy machine, scanner and printer.
This job description reflects management's assignment of essential functions and does not proscribed or restrict the tasks that may be assigned or subject to change.
About Springfield Technical Community College
About Springfield Technical Community College :
Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequaled in the state. Biotechnology, IT Security, Laser Electro-Optics, Nursing, Robotics, Sonography, Telecommunications and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 9,000 day, evening, weekend and online students S.T.C.C. is a vibrant campus rich in diversity