Job Summary: As part of the Infrastructure team within the Department of Information Technology, this position will provide advanced technical support for the University’s network and server infrastructure. Position is located at 20 Beech Street and reports to the Director of Digital Infrastructure.
Essential Functions and Responsibilities: The following outlines the essential functions of the position and is not considered a detailed description of all duties inherent in the position.
Oversee and maintain the University’s digital network infrastructure
Design, implement, and maintain a secure network infrastructure based on University policy
Assume the lead role in managing the network hardware infrastructure (routers, switches, and wireless)
Investigate, propose, and implement hardware and software upgrades for the campus network
Meet with and manage outside vendors
Prepare and continually update network diagrams and documentation related to network and server access, performance and status reports, and future planning strategies
Manage Palo Alto firewalls, Clearpass, splunk, StealthWatch, and other network software applications
Analyze vulnerabilities in network infrastructure; take corrective action to reduce risk
Maintain central logging facilities
Provide for daily backup of all network hardware
Support in the maintenance and upgrade of the network physical infrastructure (Copper, Fiber Optic, and Coax)
Contribute to the development of goals, policies, and procedures for the department
Provide HelpDesk support for network and server issues
Assist other members of Infrastructure and the I.T. staff on team projects
Oversee multiple projects simultaneously, ensuring all aspects of project design and implementation
Conduct timely communication with supervisor; relay all information and circumstances that affect plans and objectives
Maintain up-to-date knowledge and skills in a rapidly-changing technology environment, with continuous development of new skills
Maintain positive, professional, and productive relationships with Information Technology staff and other members of the College community
Any other jobs as assigned by the Director of Digital Infrastructure and/or the CIO
Bachelor’s Degree in CIS or related field is required
5 years of network management experience
Valid Driver’s License
CCNA certification or equivalent base knowledge
Experience in the installation and management of network monitoring systems
Working knowledge of various operating systems (Linux, Windows) and virtualization (vSphere)
Demonstrated skills in planning, organizing, and training
Able to maintain professional working relationships
Possess strong interpersonal skills
Able to work effectively with students, faculty, and staff
Working Conditions and Physical Effort:
Work is normally performed in a typical interior/office work environment. Ability to lift and carry 50 pounds up and down three flights of stairs and down hallways . No or very limited exposure to physical risk.
A competitive salary plus a comprehensive benefits package that includes affordable health and dental insurance, 12 days paid sick leave per year, 20 days paid vacation, 15 paid –holidays per year, college-paid long and short-term disability insurance, 403 (b) retirement plan, college-paid life insurance and tuition remission benefits for employee and family.
Review of applications begins October 22, 2018 and will continue until position is filled. Send resume, cover letter and contact information for three professional references in one (1) Word document or one (1) PDF and submit via the To Apply link on BW’s Employment and Careers’ web page. https://www.bw.edu/employment
Baldwin Wallace University is an EEO/AA employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities, and as we engage our community partners. Learn more at Diversity Affairs -https://www.bw.edu/about/diversity/
About Baldwin Wallace University
Founded in 1845, Baldwin Wallace University prides itself on being one of the first colleges to admit students without regard to race or gender. Affiliated with the United Methodist Church, the college blends the hallmarks of a traditional liberal arts education with an emphasis on professional and career preparation.BW operates on a semester calendar and offers the following degrees: Bachelor of Arts, Bachelor of Science, Bachelor of Science in Education, Bachelor of Music and Bachelor of Music in Education and an accelerated Bachelor of Science in Nursing. More than 60 programs of study are available to traditional underclassmen. The University also offers evening and weekend programs and graduate degrees in business administration, education and medical science.Baldwin Wallace is located among the tree-lined streets and picturesque homes of Berea, Ohio. The campus is just 20 minutes from Public Square in Cleveland, and all the resources of a major metropolitan area.Students say the greatest strength of Baldwin Wallace is excellent teaching. Classes are small—averaging 19 students—and are taught by experienced faculty who can provide the individual attention and guidance that helps a student to reach his/her potential.