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Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join this team in the role of Assistant Manager Insurance Product Development.
Principal Responsibilities
The jobholder will be assisting Insurance Product Manager in carrying out new insurance product development and enhancement (variation) that meet the need of HBMY/HBMS customers and ensure the products are developed/enhanced and distributed within the expected sales proposition for RBWM Wealth Management. In addition, to conduct Periodic Product Review within the required time frame according to Group's Guidelines.
The jobholder is also expected to manage the insurance MI reporting, coordinating with 3rd party in delivering the expected data/reports within the agreed timeline; and to assist the product manager in process/operation enhancement; delivering good customer experience for Wealth Insurance solutions to HSBC customers, based upon clearly defined service standards.
Provide input and recommendations for new product ideas and negotiating with Takaful/Third Parties providers for best product proposition and deals.
Prepare effective business documentation viz. Product Opportunities and Proposition Papers, Range Review and relevant TCF papers, Vendor Risk Management, Risk Assessment documents and other relevant drafts required from the perspective of Product launches.
Manage effective business relationship with existing Takaful/3rd party Providers at operational level and assist in the execution of new product launches, product promotions and marketing initiatives with them.
To be fully abreast with the market competition by conducting comprehensive market studies.
To effectively handle implementation of product promotions and campaigns.
To assist and coordinate in the implementation of end-to-end wealth sales process for new product offerings, including system development and enhancement, effectively.
To implement wealth insurance sales quality process, embedding changes and ensure all relevant controls are implemented in order to achieve a satisfactory audit rating, effectively.
To assist in the training of wealth insurance sales quality framework for new onboarding sales staff to be in line with the Global Wealth Sales Standard.
To assist in establishing potential cross-selling/up-selling opportunities to enhance the penetration rate of Premier and Advance market segments via insurance product solutions.
By researching and compiling regular update of competitors' product launch, offers and counter-objections strategies for enhancement of selling skills and competitive product knowledge.
Qualifications
Requirements
At least a bachelor's degree in any related discipline is required.
2-5 years of working experience as a wealth management or financial market.
Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions.
Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, social-economic dynamics, and regulatory requirement relevant to the products.
Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities.
Demonstrated ability and experience to correctly identify client needs.
Solid skills to manage consultative sales process.
A solid understanding of global anti money laundering standards.
Team player with collaborative skills.
Knowledge of local and Group compliance regulations.
Internal Number: 4832722
About HSBC Bank (M) Berhad
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