Company: FedEx Services Job Title: Customer Technology Consultant Job Requisition Number: RC116377 Category: Information Technology Locations: New York, New York 10014 United States
Job Description Summary: Under close supervision, serves as a central point of contact for a defined internal/external customer base to consult, implement and address problems with customers on FedEx automation portfolio and/or FedEx deployed technologies. Responsible for installation and optimization of company's software products and systems at customer sites within an aligned territory. Provides solutions and serves as liaison between business customers and technology development. Special projects as assigned.
Minimum Qualifications: Bachelor's Degree in computer science, computer engineering, or information systems and/or equivalent formal training or work experience. Two (2) years equivalent work experience in computer support information technology environment, and desktop computing along with the ability to apply basic computer concepts, theories, principles and methods to projects, business problems, issues and/or questions. Strong written and verbal communication skills. A related Master's Degree equals two (2) years experience. More advanced degrees may offset experience requirements.
Knowledge and Skills Considered a Plus:
Good Consulting and Presentation Skills (verbal and written)
Good Communication Skills
Relay technical terms into business and process terminology
Willingness to learn and adapt emerging technologies
Web Design / Applications integration / APIs
Knowledge of SQL
Candidates who have cross functional expertise in supply chain operations and/or Ecommerce fulfillment operations and working knowledge of general IT infrastructure
Domicile: New York, NY
Relocation: Relocation assistance is available for this position but is based on business decision.
To apply for this position, please upload a current copy of your resume and complete the required screening questionnaire by close of business (5:00 PM CT) on December 11, 2018.
Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.
Here are some of the recognitions FedEx has received from the past couple of years:
FORTUNE "World's Most Admired Companies" – 2016
Corporate Responsibility Magazine "100 Best Corporate Citizens" – 2016
InformationWeek "Elite 100" – 2016
Women's Business Enterprise National Council "America's Top Corporations for Women's Business Enterprises" - 2016
Reputation Institute "World's Most Reputable Companies" – 2015
Black Enterprise "40 Best Companies For Diversity" – 2015
When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click 'Apply' and tell us more about yourself.
EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.
Internal Number: POSTING-3-100179-en-us
FedEx Services began operations in June 2000 to provide information technology, sales, and marketing support for FedEx Corp. subsidiaries FedEx Express and FedEx Ground. The same functions for FedEx Freight and FedEx Office were later aligned with FedEx Services.
In 2013, FedEx Services launched FedEx Delivery Manager®, an innovative option that provides U.S. customers with a range of flexible options to schedule dates, locations and times of delivery. Customers can also actively track and manage deliveries en route to or from their home, without a tracking number or even a FedEx account.
Today some 12,500 FedEx Services team members coordinate sales, marketing, communications, information technology, and customer service support for the global FedEx brand.