Working with the User Support Group within the Center for Computation and Visualization the Research Services Support Specialist is responsible for providing first level support for Brown researchers and their collaborators. This includes installing, debugging and maintaining domain specific scientific applications, and understanding best use practices needed to take full advantage of the Universityâ™s high performance computing (HPC) resources, research storage systems, and secure computing environment. The CCV Support Specialist is also responsible for helping users adapt to a production shared resource, itâ™s scheduling system, and itâ™s high performance data storage systems. Provide new and improved web documentation and functionality to the centers clients.
BA/BS in CS or STEM field, or equivalent experience
Advanced degree preferred
2 years of related IT experience
-Strong background in Linux/Unix
-Experience with a variety of build/install tools (e.g. CMake, Makefile, scons, autoconf)
-Excellent verbal, written, and interpersonal communication skills
-Experience using HPC and parallel systems
-Broad knowledge of high performance systems and computing techniques
-Experience with user support or helpdesk
-Experience creating technical documentation
-Experience with cloud technologies including: AWS, Azure, Docker
-Experience with version control technology such as Git
-Experience with remote desktop services such as VNC and FastX
-Experience working in teams on multiple projects
Please note: in order to be considered for this position applicants must provide a cover letter and resume. There are currently two Research Services Support Specialist opportunities available. This application will be considered for both positions.
All offers of employment are contingent upon a completed criminal background check and education verification satisfactory to Brown.
Recruiting Start Date:
Job Posting Title:
Research Services Support Specialist
Office of CIO
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ151702
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.