Are you looking for an opportunity to help shape and build a ‘next generation’ technology infrastructure and team? Do you want to put your technology chops to work in service of a greater mission -- helping a generation of (primarily) women find their pioneering spirit and achieve their educational dreams? If so, Texas Woman’s University’s Technology division is looking for a new Director of Cyberinfrastructure Services. Come join us!
What You’ll Do
The Director of Cyberinfrastructure Services provides vision, leadership, and execution on enterprise-class, technology infrastructure solutions that support the university's administrative and academic needs. In this role, you will oversee the university-wide technology and communications infrastructure, including the data center, wired and wireless networks, voice/telecom services, cable plant, server farm and related operating system environments, central storage, backups, databases, email and directory services, technology service monitoring and response, information security, and disaster recovery services.
The Director is responsible for the planning (strategic and tactical), budgeting, technology evaluation and selection, implementation, delivery, and assessment of the university’s technology infrastructure systems and services. You’ll lead and manage our Cyberinfrastructure Services team, including hiring, training, managing, mentoring, and establishing project and resource priorities. The Director will ensure that Cyberinfrastructure Services builds the required competencies for the team’s future, adopts modern and forward-looking technology and service strategies, and effectively utilizes its technological, financial, and human resources.
The Director serves as a member of the division’s senior leadership team, and will work with the CIO and other divisional leaders to drive cultural transformation within the Office of Technology (OoT) and build a ‘next generation’ technology organization. We expect that you will have a strong commitment to supporting innovative infrastructure technologies, a passion for building and mentoring high-performing teams, and a desire to contribute positively to a user-centered, collaborative, transparent, innovative, and accountable culture within OoT.
Are you a results-oriented, collaborative leader and strategic thinker who will bring a passion for technology infrastructure to TWU and a proven track record of driving change, as well as many of the following experiences to the role? If so, then we look forward to hearing from you – apply today at https://careers.twu.edu!
Bachelor’s degree and at least ten years relevant experience working in IT infrastructure, strategy, and/or leadership roles.
Expertise in one or more of the Infrastructure technical domains, including: data centers, email, identity management, systems, storage, database administration, networks, voice/telecom, cloud, security, disaster recovery, and business continuity.
Experience in IT planning, strategy, and architecture that supports an organization’s business needs and operations, with the ability to plan and execute technology infrastructure initiatives strategically, tactically, and expansively.
Proven leadership skills and demonstrated ability to build and manage inclusive and high-performing teams, with experience in position planning, diversity and inclusion, recruitment, retention, compensation, training/development, and evaluation.
Demonstrated knowledge of budgets and fiscal planning, including budget development, vendor management, procurement, RFPs, and other related activities.
Experience planning and leading infrastructure projects with enterprise-wide impact, including deployment of physical, cloud, virtual, SaaS, and IaaS services, and/or significant conversion projects of legacy systems to modern technologies.
Experience designing and implementing security controls, and handling cybersecurity threats and prevention measures.
Success in leveraging both traditional practices, such as IT service management, as well as emerging methods, such as DevOps, that are optimized for agility.
Deep understanding of current and emerging infrastructure technologies, best practices for their use, and how other enterprises are employing them.
Demonstrated ability to build infrastructure capabilities that effectively balance the need to optimize operational efficiency with the need to deliver innovative and agile infrastructure solutions to enable the university to explore new opportunities.
Commitment to continuous assessment and improvement with experience identifying, establishing, reporting on, and managing performance to key performance metrics.
Excellent oral and written communication skills, with the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.
Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Demonstrated ability to listen, understand customer needs, and maintain a customer/ client focus with an emphasis on problem solving and resolution.
We know that no one can have it all, but if you do have one or more of these additional certifications, experiences, and/or skills, we’d love to hear about them. If not, that’s okay too – you’re great just the way you are.
MBA or advanced degree in a related field.
IT certifications, such as ITIL, Agile, SixSigma, TOGAF, AWS or Azure certifications, etc.
Demonstrated capability to manage infrastructure operations in a cloud environment.
Experience designing technology infrastructure to meet and support PCI, HIPAA, GDPR, and/or other compliance needs.
Experience managing implementation of DevOps automation systems, including CI/CD best practices and containerization of legacy applications
Experience building a research computing infrastructure to support academic needs.
Experience in a higher education setting.
Familiarity with Texas Administrative Code (TAC 202).
As one of the nation’s most diverse universities, TWU strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.
TWU is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, veteran's status, genetic information, or against qualified disabled persons.
Internal Number: IRC27943
About Texas Woman's University
Texas Woman’s University is the nation’s largest public university primarily for women with almost 16,000 students at its three locations in Denton, Dallas and Houston. Texas Woman’s is known for its contributions and leadership in the fields of education, nutrition, business, the arts and sciences, and especially in the nursing and health care professions. The university offers the student support, class sizes and campus esthetics more typically found at a private university. Committed to transformational learning, discovery, and service in an inclusive environment that embraces diversity, Texas Woman’s inspires excellence and a pioneering spirit.excellence of the college is nationally recognized by U.S. News & World Report’s America’s Best Colleges. www.twu.edu