This position is responsible for the administrative, operational, regulatory, and fiscal oversight of all solid organ transplant programs. Working with the Transplant Physician leaders, Chairs of Surgery and Medicine, and Associate Chief Nursing Officer and reporting to the UMMC Chief Medical Officer and Transplany Physician Leader, the incumbent ensures that high quality outcomes will result through planning, managing, leading and implementing operational improvement processes. Works closely with Transplant surgical and medical leadership to ensure compliance with all applicable regulatory bodies (CMS, HRSA, UNOS, OPTN, SRTR, Joint Commission, DHMH, etc.) to achieve exemplary patient outcomes and satisfaction, sustain high employee engagement, and promote cost effective services. This executive leader provides vision, strategic planning and business development in collaboration with the Hospital Executive team to foster program growth leading to revenue generation, superior outcomes, and increased market share.
ESSENTIAL FUNCTIONS OF THE JOB:
Creates a clear and compelling vision for the solid organ transplant programs, articulates that vision to key executives and other stakeholders, and develops and implements strategies to achieve said vision. Promotes innovation and collaboration within a cohesive, fully integrated model to position the UMMC Transplant Institute as a national and international leader.
Responsible for UMMC’s Transplant Program service lines, including setting the overall direction, cultivating business development, and promoting marketing, community outreach, and physician relations.
Supervises the Administrative Director of Transplant, to ensure the development and implementation of policies, procedures, standards and protocols to foster the highest levels of efficiency and quality.
Establishes and sustains a long-term business direction after considering clinical and financial data, current and future resources, market drivers and UMMC organizational strategies and values. Anticipates and responds to shifts within the market, technology sector, and policy and regulatory environments that impact the delivery, management and financing of healthcare.
Consults regularly with medical staff members to ensure full bi-directional information sharing related to inpatient and outpatient clinical practice, quality of care, patient safety, operational challenges and opportunities for programmatic growth.
Provides oversight for the planning, control and effective utilization of the physical, financial and human resources of the Institute.
Develops an integrated care delivery model that ensures that all critical supporting disciplines (including pharmacy, social work, quality improvement, nutrition, IT, etc.) are embedded within the model itself, providing unparalleled comprehensive, seamless, multi-disciplinary care across all phases of the transplant continuum.
Promotes the use and integration of available information systems to improve programmatic efficiencies and quality metrics, and meet regulatory reporting expectations.
Integrates and promotes education, professional development, and training for staff, allied health professionals, physicians, and trainees. Ensures opportunities for continuous learning and attainment of new professional competencies and goals.
Ensures the development and implementation of a superior operational structure that is user-friendly for referring physicians, payors, and patients.
Consults with Surgical and Medicine medical staff members regularly to ensure cross-disciplinary integration and synergy related to safety, quality of care, outcomes, operations, and optimization of the patient experience.
WHAT YOU NEED TO BE SUCCESSFUL:
Minimum of Master’s Degree from an accredited college or university in Health Service (Public Health) Administration, Nursing, Business Administration, or related area of graduate study is required.
Minimum of ten years of progressive experience in a patient care environment.
Minimum of seven years Transplant administration experience required.
Strong business planning and program development skills; proven track record in the development of high-quality clinical services.
Excellent analytic skills and business development experience required.
Demonstrated ability to lead process improvement and change management effectively.
Exceptional oral and written communication skills required to work with Medical Staff, nursing leadership, hospital personnel, Board of Directors, administration/senior management, patient community and other internal and external stakeholders.
Demonstrated effectiveness in managing and directing departmental operations; evaluating, training, motivating, coaching and mentoring performance. Strong ability to develop highly functional and reliable teams to accomplish results through others with the capability to navigate group dynamics successfully. Demonstrated ability to delegate effectively and to establish clear guidelines for accountability. Must have proven track record of building consensus and providing strong leadership in a team environment. Highest levels of personal integrity, collaboration, and professionalism required.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.