Plans and directs the effectiveness of human capital through the development, communication, implementation and measurement of human resources (HR) initiatives and policies. Generally leads a team of HR professionals in a defined geographic region or account(s). May serve as the HR single point of contact (SPOC) for a company line of business (LOB). Performs work that requires in-depth analysis, judgment and resolution in complex situations and circumstances. Assignments are broad in nature with little or no direct supervision. Primary business partners are senior management.
ESSENTIAL DUTIES AND RESPONSIBILITIES Provides HR leadership for a designated region through the implementation and interpretation of policies and programs, coordination of information flow and marketing of HR strategy.
Links overall HR strategy into business plans for all lines of business within assigned geographic region/functional area.
Understands the business and is closely aligned with the business leaders.
Provides direction and leadership to assigned HR staff.
Provides interpretation of corporate policies and procedures; i.e. guides managers in handling sensitive issues in regard to performance management and other employee relations matters.
Enhances employee and management performance by identifying training and development needs, offering and evaluating appropriate training programs, ensuring effective utilization of performance management feedback systems and processes.
Ensures that employees within areas of responsibility adhere to the corporate policies and procedures and are in compliance with applicable HR requirements.
Implements required initiatives and best-demonstrated HR practices in conjunction with management.
Conducts training programs on topics including sexual harassment, selection, motivation, office productivity, performance management and diversity.
Provides HR insight into operational issues and goals.
Prepares and audits data to ensure appropriate business decisions are being made within the areas of responsibility.
Uses data to make educated decisions and suggestions to management.
Coordinates and counsels management on the proper handling of all reductions in force.
Participate in business planning and strategic direction with executives, including organizational structure, recruiting and diversity strategies, training, retention, and ramifications of organizational expansion/reduction/change
Provide HR leadership and counsel on matters involving people and change/cultural management
Direct short and long-term HR program departmental planning and development which includes but is not limited to resource allocation and budget ownership
Identify best practices for accountability and appropriate HR reporting metrics that support company goals and objectives
Lead or sponsor cross-functional projects which address continuous improvement of operational processes
Ensure strong stakeholder management and a world class client satisfaction mentality is at the core of the delivery model for the organization
Implement new programs and strategic initiatives across HR for areas in scope
Lead the embedding of the corporate vision and mission into the enterprise wide HR practice
Determine joint CBRE/FS strategy for all things human resources
Participate as a member of the FacilitySource executive committee, which helps drive overall company strategy, manages financial performance, and achieves annual financial and non-financial goals
May perform other responsibilities as assigned.
SUPERVISORY RESPONSIBILITIES Manages the planning, organization and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of HR. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 7 years of related experience.
Masters degree (MA/MS) preferred.
CERTIFICATES and/or LICENSES Senior Professional in Human Resources (SPHR) designation preferred.
COMMUNICATION SKILLS Ability to comprehend, analyze and interpret business documents.
Ability to respond effectively to the most sensitive issues and to maintain confidentiality.
Ability to make effective and persuasive presentations on complex topics to employees.
Ability to motivate and negotiate effectively with key employees and client groups to take desired action.
FINANCIAL KNOWLEDGE Requires knowledge of basic financial and accounting terms and principles.
Ability to manage the departmental budget.
Ability to perform basic mathematical functions and prepare complex spreadsheets using Excel functions.
REASONING ABILITY Ability to solve advanced problems and deal with a variety of options in complex situations.
Requires strong analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES Intermediate Microsoft Word, PowerPoint and Excel skills required.
Knowledge of PeopleSoft.
SCOPE OF RESPONSIBILITY Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
Internal Number: 19006470
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.