The IHN Sourcing Group Account Manager reports to the IHN Supply Network Executive Director. The incumbent will manage contracting and opportunity analysis for the IHN member hospitals of the IHN Sourcing Group with the overall goal of maintaining best market pricing for the IHN Sourcing Group. They will manage specific product contracts as assigned; conduct onboarding sessions with new members in assigned territory, conduct periodic business reviews with C-Suite and strategic planning meetings in concert with the Supply Network Executive Director, the IHN Operations Committee and key suppliers. They will routinely monitor supplier compliance to contract terms and conditions; and manage savings with network contracts. The incumbent will partner with hospital administrative leadership, supply chain staff, clinicians, suppliers and distributors. The Account Manager will lead, coordinate, communicate and negotiate the approved strategy for assigned portfolio segments. They will serve as a member liaison for all IHN operational activity.
Account Manager Expectations and Responsibilities:
Works closely with the Supply Network Executive Director on all region operations
Conduct monthly member business reviews to manage IHN SG contract portfolio and current initiatives
Will maintain an in-depth knowledge of assigned contracts and will ensure that all input points and market intelligence are included in contract evaluations
Will develop and maximize relationships with senior leadership, physicians and other clinicians to achieve clinical and contracting requirements and compliance
Conducting product and market assessments and market research
Complying with all requirements of the competitive bid process
Negotiating and managing contract terms and conditions
Verify and validate contract optimization and opportunities ensuring the greatest value
Capture and report associated savings impact
Obtaining representative member input from the IHN Sourcing Group Operations Committee and other councils and/or task forces as needed
Work with Group Purchasing Organization to deliver unique value analysis to support IHN Sourcing Group
Developing business and marketing plans
Effectively communicating with all IHN Sourcing Group member organizations
Managing relationships with members, suppliers and other networks to ensure satisfaction through timely communication and problem solving
Provide self-directed and independent analysis, manage processes, build relationships, serve as product specialist and ensure deliverables are met in a timely manner
Creates and fosters a work environment that is consistent with the Mission, Vision and Values of the Independent Hospital Network
Supports strategic organizational goals
Abides by the IHN Code of Conduct at all times
Works with IHN Sourcing Group region members to achieve significant supply cost reductions
He/she interacts with member executives, supply chain leaders, physicians, and departmental level staff to achieve network goals, gain consensus, and resolve conflict
The Account Manager in collaboration with the Network Executive Director will coordinate the delivery of all IHN Sourcing Group services to the hospital members
Serves as the liaison for territory member hospitals
8:00am – 5:00pm M-F or hours as required by the job. Occasional weekends and off -shifts
Subject to frequent interruptions and changes in priority of duties throughout the day.
Sitting/standing/moving about during working hours
PHYSICAL REQUIREMENTS ADDENDUM
PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance.
Check all factors that are present as essential job requirements and check whether the factor is performed.
O = Occasionally = 0- 33% of the work shift or 0- 32 repetitions.
F = Frequently = 34-66% of the work shift or 32-200+ repetitions.
C = Constantly = 67-100% of the work shift or 200+ repetitions.
N = Not essential job requirement.
O Lifting (70 pounds)
O Carrying (70 pounds)
O Pushing (70 pounds)
N Climbing with (70 pounds)
O Reaching Up/Reaching Forward
Additional information concerning physical requirements for the position:
Performing patient care responsibilities as required
· Bachelor’s Degree in either business or health care related field
· Clinical or business experience in health care related field strongly preferred
· Five to seven years of experience in health care supply chain or medical products
· Demonstrated expertise in competitive bidding, launch and management of high
profile agreements with documented savings results
· Must be able to manage multiple projects against tight timelines and comply with
detailed reporting requirements
· A strong foundation in teamwork, decision making, negotiations and financial data
· Intermediate to advanced proficiency in Microsoft Office software products (Word,
· Excellent verbal, written, and presentation communication skills
· Flexible, action oriented team player
· Must be able to travel to member accounts, conferences and network meetings (50%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status.
Telecommuting is allowed.
Internal Number: 11332
About Aultman Health Foundation
Aultman Health Foundation is a not-for-profit health system serving Stark and surrounding counties. The vertically integrated institution includes Aultman Hospital, Aultman Orrville Hospital, Aultman Alliance Community Hospital, the locally managed health-insurance provider AultCare, The Aultman Foundation, Aultman College and Aultman Medical Group, our employed physician practices. With a team of more than 7,000 employees and over 700 active physicians, Aultman is Stark County's largest provider of health care services. Aultman also remains the only Magnet-designated organization in Stark County, having been granted the recognition for nursing excellence three times in a row.