A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening, Weekend, and Online formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
Purpose The Admissions Coordinator supports the recruitment of high-quality applicants to the Executive MBA (EMBA) program. This position will plan and execute on- and off-campus, high-touch recruiting events, coordinate event-related communications for the EMBA program (with campuses in Ann Arbor and Los Angeles) relating to all phases of the admissions cycle (prospective student, applicant, and admitted student). This individual will serve as first point of contact for prospective, applicant, and admitted students and will serve as an Executive MBA representative for on- and off-campus recruiting initiatives. The Admissions Coordinator will work closely with other Admissions staff and Ross departments to support the Executive MBA Office. This position reports to the Director of Admissions for the EMBA program.
Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
Admissions Communications and Support
Provide primary support to Director of Admissions, assisting with and leading various admissions projects as assigned; secondary support to the Associate Director.
Act as primary contact for all new inquiries via email, phone, event registration, walk-in, etc.
Provide relevant information and answer or direct inquiry questions, where appropriate.
Process, track and report on new program inquiries.
Perform daily support activities and special projects (e.g., data entry, competitive research and benchmarking of peer school programs, post and report on surveys).
Liaise with Ross Marketing & Communications to provide relevant data on new program inquiries.
Represent EMBA Admissions by welcoming visiting prospective students and conducting Ross campus tours.
Develop and maintain relationships with other units in the Ross School of Business (e.g., Facilities, IT) and within the University to provide support to staff and students.
Assist with development, implementation, and interpretation of EMBA Admissions policies and procedures.
Admissions Applications – Communications, Support, and Review
Coordinate with prospective students and staff to schedule admission interviews, pre-admission assessments, and post-application feedback requests.
Collaborate with and advise applicants on application processes and requirements.
Communicate with applicants on submitted and missing materials and overall application status.
Assist Admissions Director and Associate Director in providing relevant application information for reporting to appropriate Ross faculty and staff.
Review applications and collaborate with Director and Associate Director on admissions decisions.
Marketing and Communications, Logistics, and Administration
Coordinate all event-related communications including registration confirmations, event reminders, and post-event emails.
Coordinate with prospective students to develop individual itineraries for events and separate campus visit requests.
Conduct competitive research and benchmarking of peer school events and event-related communications.
Liaise with Ross Marketing & Communications to provide relevant data on event registrations, attendance, and post-event communications.
Development and maintenance of event website and online registration pages.
Manage facility selection, contract negotiations, room reservations, catering, arrangement for IT service, signage, transportation, etc.
Process, track, and report on attendance of prospective students, current students, staff, faculty, and alumni at all events.
Provide high-touch, on-site assistance for on-campus and off-campus recruiting events including online information sessions and preview days.
Develop and manage events budget and report on activity costs.
Collaborate and liaise with other programs/departments including Part-time MBA and Executive Education on joint events and initiatives.
Bachelor’s degree and 3 years of related experience or equivalent combination of education and experience
Demonstrated project management, event planning and organizational skills; strong attention to detail
Ability to exercise initiative as a critical member of a team and to work independently with high efficiency and productivity
Professional demeanor and customer-service oriented manner
Proven ability to successfully interact with a diverse group of people
Excellent communication skills
Ability to work effectively in a fast-paced, dynamic environment with multiple and sometimes conflicting priorities
Ability to manage multiple tasks and meet deadlines in a timely manner
Excellent analytical, problem-solving and decision-making skills
Ability to handle sensitive and confidential information
Proficiency in MS Office applications (Word, Excel, PowerPoint, Access);Google, Google docs and hangouts; GoToMeeting/GoToWebinar; website applications; and M Pathways Financials (or comparable system)
Experience with University of Michigan or Michigan Ross staff policies and procedures
Experience working in an Admissions office
Experience with online and database management skills
Knowledge of and experience in the Ross iMpact system
Skills testing may be required
Physical Demands/Work Environment
Requires the ability to travel to various locations to conduct work and deliver materials
The person in this position routinely communicates with students about financial aid, programs, events, activities, etc.
The person in this position occasionally presents information at events
The person in this position routinely moves through the facility to attend meetings/events and access files or information
The person in this position occasionally moves books, class materials, and other items weighing up to 10 pounds to class locations or other venues for student residencies or other events
Domestic travel may be required
Will require work during early mornings, nights, and/or weekends
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
Job openings are posted for a minimum of seven days. The job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 169608
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.