Rutgers, The State University of New Jersey, is seeking a Procurement Systems Manager for University Procurement. This position reports to the Head of Procure-to-Pay (P2P) operations, the Systems Manager is a member of the Procurement Operations organization, responsible for enabling procurement excellence through improvements around business processes and systems. Rutgers will be deploying multiple IT platforms that encompass the B2B Ecosystem (Supplier Portals, Payment Platforms etc.) that will require dedicated application support. These cloud based applications will be interfaced with multiple Rutgers and 3rd party systems (Oracle, Active Directory etc.). This position is the RU SME for these platforms – monitoring SLA's, ensuring optimal performance, continually upgrading features and capabilities as needed. The Procurement Systems Manager is responsible for system integration, maintaining configurations, user access, system upgrades, release management etc.
Among the key duties of this position are the following:
Responsible for understanding all Business Systems and Processes in support of Indirect Procurement and is an essential resource for the implementation of these procurement systems.
Owns and monitors Supplier Information and Master Data within these applications and acts as liaison and primary point of contact between University Procurement Services (UPS) and the Office of Information Technology (OIT).
Participates in Organizational Change Management (OCM) as needed to support implementation of new technology supporting University Procure-To-Pay processes, assists in the testing and roll out of new business solutions, maintains procurement relevant process and procedure documentation and ensures compliance requirements are met for University contracts.
Develops, researches, tests, and implements business process improvements, procedures and system changes, and gathers and evaluates information in order to make recommendations for improvements to business processes, systems and technology.
Provides detailed analysis to support critical activities and special projects as well as develops tools and templates to streamline procurement initiatives.
Coordinates with OIT, Finance and other stakeholders to ensure the overall health and effectiveness of multiple applications and systems and harnesses technology to drive business efficiency.
Minimum Education and Experience:
Bachelor's Degree in Computer Science or a STEM (Science, Technology, Engineering, Math) related field
Minimum of five (5) years of process improvement or process reengineering experience ( of which three (3) years must included knowledge of project planning techniques and methodologies).
Required Knowledge, Skills, and Abilities:
Understanding of the core functions of Procurement and Supply Chain processes
Prior experience with Oracle Cloud Financial systems and ERP integration
Key skills must include troubleshooting, issues/resolution and data analysis
Proficient in SQL/Server Query writing and database programming
Excellent problem solving, written and verbal communication skills
Proficiency with business process analytics using Excel, Visio flowcharting, activity diagrams and workflow models
Demonstrates strong analytical skills with a strong working knowledge of the business in order to effectively translate business needs to process, IT or other solutions
Ability to create or modify process maps or value stream maps
Demonstrated experience with continuous quality improvement methods and tools
Demonstrated experience using tracking, reporting and process mapping tools
Ability to multi-task and work in a team environment
Experience working with a software development lifecycle methodology
Excellent communication, writing, facilitation, collaboration and interpersonal skills
Self-motivated and able to work well with minimal supervision or in a team environment
Experience in working with automated expense systems preferred.
Experience with purchasing and account payable systems, preferably Oracle and Jaggaer.
Lean/Six Sigma experience preferred
Previous experience with Robotic Process Automation or Process Optimization a plus
Prior experience in engaging with IT department and working with ERP (Oracle Cloud) preferred
Oracle, Jaggaer preferred (Other ERP, P2P systems may be considered)
Proficient with Microsoft's suite of Office products. Other Systems Experience preferred include:
BOA (Bank of America Works) platform to manage Supplier Payments and/or Credit Card Programs
Supplier Portal (Setup/Maintenance of supplier records)
E-Sourcing Platform (Strategic Sourcing and RFP lifecycle management)
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.