The Associate CIO of Shared Service and Research Computing leads engagement and positive technology service experiences for university students, researchers, faculty, departments, IT partners and stakeholders. This senior IT leader reports to the CIO and provides strategic vision and operational plans to successfully lead and develop a new enterprise service model which leverages economies of scale, new service practices, cutting-edge information technology for research services, and emerging technologies while delivering outstanding service. This role promotes relationships throughout the University and oversees strategic partnerships with campus-wide academic and research departments, business units, and other stakeholder groups while executing operational plans and continual process development using key industry analytics. Providing transparent and cost-efficient operational leadership is critical for this position to be successful, as is the ability to use technology to translate client/institutional needs into workable solutions. The Associate CIO of Shared Service and Research Computing leads the development of a comprehensive enterprise shared services program collaboratively with University IT Services and university partners providing support services that consistently exceed customer expectations.
Bachelor’s degree from an accredited institution of higher education
At least 10 years of IT experience with progressive levels of responsibility
At least five years of IT leadership/management experience
Proven experience in the successful delivery of complex IT projects
Experience working with and communicating to individuals and populations both one-on-one and in very large groups
Internal Number: NC1406P
About University of Arkansas
Founded in 1871 as a land grant institution, the University of Arkansas is classified by the Carnegie Foundation among the top two percent of universities in the nation with the highest level of research activity. Ten colleges and schools serve more than 27,100 students with more than 200 academic programs. University of Arkansas students earn nationally competitive awards at an impressive rate and represent 50 states and more than 120 countries.
Located in the stunning Ozark Mountains of Northwest Arkansas, Fayetteville is home to the University of Arkansas campus, known for its spectacular views and ample green spaces. Fayetteville is considered one of the country’s finest college towns, and the surrounding northwest Arkansas region is regularly ranked one of the best places to live in the U.S. Some of the nation’s best outdoor amenities and most spectacular hiking trails are within a short drive of campus.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for em...ployees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.