Expedient is a provider of cloud and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable Expedient clients to focus on their own business innovation, while our team handles the information technology needed to support it.
The Cloud Implementation Engineer will be responsible for working as a part of the Service Delivery team to deliver tailored solutions for our clients through the lifecycle of the implementation project. This position will focus on the implementation and delivery of virtual cloud computing services, virtual machines with Windows or Linux OS, and disaster recovery as a service. The engineer will embrace technical challenges with creativity, and must have an ability to act as a trusted advisor to our clients via both phone and written communication.
This position will be located in Baltimore, MD; Cleveland, OH; Columbus, OH; Indianapolis, IN; or Pittsburgh, PA.
Sponsorship is not provided for this role.
Ensure delivery of standard technical implementations by working to deliver solutions, systems, managed services and virtual environments that are sold to clients
Follow implementation guidelines, processes and procedures to ensure Service Delivery standards and quality are met
Ensure appropriate documentation of the implementation is generated, maintained and delivered with the implemented services for effective hand-off and transition to the Operations Support Center (OSC)
Communicate with project managers, directly with clients and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to client projects
3+ years as a systems administrator or engineer responsible for Managed Service Provider (preferred) or Enterprise
2+ years of experience with VMware virtualization in a production environment
Demonstrates a level of competency with many of the following technologies:
Windows operating systems (primary focus on Windows 2012R2/2016) and Active Directory
VMware vSphere v5.5 through v6.7 and storage arrays. Experience with vCloud Director and NSX are a plus
Disaster recovery technology, not including backup solutions
Enterprise backup solutions -- Commvault Simpana Systems or Cohesity experience is a plus
basic UNIX commands (primary focus on Red Hat and CentOS)
basic networking principles, firewall rules, IP addressing and VLANs
MS-SQL installation best practices, including Availability Groups
Microsoft Exchange migration and upgrade
Remote Desktop Services
The ideal candidate may possess one or multiple industry technical certifications from IT-related vendors like Microsoft and VMware
Ability to successfully complete pre-employment drug screen
Ability to prioritize and be productive in a fast-paced environment
Strong troubleshooting skills including the ability to identify and resolve challenging situations
Excellent written and verbal communication skills
Outstanding service and response time working with clients
Passion for learning technologies and curious for new ideas
Flexibility to be available for scheduled night and weekend implementation projects when required
Bachelor’s degree preferred
Associate’s degree combined with relevant experience
BENEFITS TO WORKING FOR EXPEDIENT We place an extremely high value on learning and staying agile in the technology arena. Therefore, we make education and training available to all employees through a very robust, employee-driven training and tuition reimbursement program. Additional benefits include 3 weeks of paid time off, top-tier, extremely affordable medical, dental, vision insurance, 401(k) with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success.
To apply, please submit your resume and a cover letter explaining your interest.
If this isn’t the job for you perhaps you have a friend who would be a perfect fit! Please share the following link so they can view/apply for this or any of our other current job opportunities: expedient.com/careers.
Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law.
Expedient does not engage with third-party recruiting or staffing firms.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.