Adventhealth Orlando seeks to hire EMS Ground Transport Dispatcher who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,107-bed Adventhealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Adventhealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
The EMS department is a hospital-based State of Florida approved ambulance provider. EMS provides intra-facility emergent and non-emergent transport for the patients of Adventhealth's seven campuses within a 2800 square mile tri-county area. The EMS' department operates critical care, advance and basic life support, and specialty transport ambulances. EMS mission is to extend the healing ministry of Christ ensuring continuity of patient care by providing the highest level of care to patients requiring medical transport within the Adventhealth system.
Under general supervision the Ground and Air Transport Dispatchers are responsible for the coordination of transfers into and within the Adventhealth system of critically ill patients by air and by ground. Works in the RightCAD system, documenting time stamped events of the transfer process. Works jointly with the Shift Supervisor and/or the ETC/Flight RN to make decisions of triage, outsourcing and resolution of transfer issues. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
NHTSA National Standard Curriculum for EMD (Emergency Medical Dispatch) (Preferred)
Demonstrates through behavior Adventhealth's Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization's Performance Excellence Program.
Communicates appropriate and accurate information, proficiently and professionally, through radio and telephone communications on the recorded line.
Completes the RightCAD log with patient demographics and time stamped events of the transfer process for accuracy of department STATS. Ensures documentation is complete containing accurate information and is in compliance with department protocols.
Relays patient updates to supervisors, medical control, transport teams, sending and receiving facilities, and the accepting physician, of estimated arrival time as per protocols.
Follows dispatch standard operating protocols and GPS tracking
Initiates chain of command in notification of incidents.
Notifies the ground crews of location of the patient, equipment needed and weight.
Serves as driver for specialty teams when additional trucks are needed.
Proficiently utilizes systems/equipment in the department to include but not limited to the radios, SunPort, Cerner, Right Cad and NICE recording systems, and GPS tracking.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the EMS Ground Transport Dispatcher opportunity with Adventhealth Orlando and apply online today.
EMS Ground Transport Dispatcher, EMS, Orlando
Internal Number: 280620
About AdventHealth Greater Orlando
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.