The goal of the foundation’s Global Development (GD), Global Health (GH), Global Growth & Opportunity (GGO), and Global Policy & Advocacy (GPA) Program Divisions is to increase opportunities for people in the developing world to lift themselves out of illness, hunger, and poverty, and to help deliver targeted healthcare solutions in these regions. Our health strategies focus on Family Health [Maternal, Newborn and Child Health (MNCH); Family Planning; and Nutrition] and Infectious Diseases [HIV, TB, Neglected Tropical Diseases (NTD), Malaria, Enteric & Diarrheal Diseases (EDD), and Pneumonia]. These strategies are supported by functional teams that bring specialized focus on Vaccine Delivery, Integrated Delivery, Vaccine Development, Integrated Development, Discovery & Translational Sciences, and Policy & Advocacy.
The India Country Office (ICO) plays a leading role in advancing the foundation’s goals of reducing inequities in global health and development in India, supporting the Government of India. The ICO reports into the GD Program Division, but its initiatives encompass almost the entire range of strategies that reside in our GD, GH, GGO, and GPA Programs, spanning from R&D to delivery to strengthening systems and the enabling environment. Our New Delhi office oversees the foundation’s work in India, which includes partnerships with India’s central and state governments, nonprofit organizations, community groups, academic institutions, and the private sector. We began our work in India more than a decade ago with an initiative to curtail the spread of HIV. Since then, the scope of our work in India has expanded tremendously to include other health and non-health verticals and platforms. Our health initiatives include MNCH, Family Planning, Nutrition, Vaccine Delivery, TB, Visceral Leishmaniasis, Lymphatic Filariasis, and Health Systems Strengthening and Design. Our investments and engagements span both demand and supply side interventions; from research to innovation to policy to programming; across all health system components (e.g. human resources, performance management and governance, procurement and supply chain, financing, ICT and data systems, service delivery). We have formed fruitful partnerships with government devoted to our shared goals, with priority emphasis on the states of Bihar and Uttar Pradesh.
Given our diverse portfolio, we look for holistic, integrated, or cross-cutting solutions that overcome system impediments effectively and efficiently. We encourage staff and partners to put the user at the center of our program solutions and to design integrated program models that break silos and best meet human needs. We look at every layer of the healthcare system – from community to front-line workers to public facilities to private sector – to identify delivery solutions and insights that help to change behaviors, to introduce and scale high impact interventions, and to generate higher level overall system performance. In support to the government of India, we bring evidence and expertise to bear on important public policy debates around issues affecting our mission, building public support and partnerships to advance our shared objectives for health and livelihood. Our goals and operating model require leveraging the vast network of internal and external foundation partners.
Position Summary & Responsibilities
The SPO, Human Resources for Health (HRH), is part of a team of Program Officers who share the goal to build performance-oriented and equitable health systems capable of improving India’s health outcomes and sustaining these gains. This, we believe, is critical to India’s achievement of Sustainable Development Goals. Success of the SPO is measured by the team’s innovation, intelligent risk-taking, and progress towards this goal. The SPO, HRH, brings specialized expertise in health workforce planning, development, and management. Health sector workforce is defined by WHO as “all people engaged in actions whose primary intent is to improve health”, which includes a broad spectrum of roles -- community health workers, nurses, physicians, midwives, pharmacists, epidemiologists, lab techs, managers, informatics specialists, social workers, supply chain staff, etc. The foundation’s HRH focus in India is on healthcare providers -- specialist doctors, general practitioners, nurses, midwives, multi-purpose health workers, and community outreach workers (e.g. ASHA, outreach ANM, Anganwadi worker) – and public health management cadre that can help to alleviate the demands on these scarce resources. India’s public health system suffers problems of quantity, quality, and distribution of healthcare providers at almost all levels. Key questions include: What data systems and methods should be developed for better workforce needs estimation, mapping, and planning? How should cadres of healthcare providers and administrators/managers be defined so as to shift tasks and utilize existing resources on highest value-adding activities? For a given cadre, are roles and responsibilities clear and well-matched to capabilities? What policies and recruitment procedures can help to ensure quality intake? What novel approaches to pre-service and in-service training for clinical and managerial competence development can improve performance, motivation, retention, and growth? What are cost effective and scalable productivity tools? The SPO HRH will work closely with ICO SPO Health Systems Performance Management (with expertise in performance management and incentive systems), ICO SPOs Health Systems Strengthening (with expertise in Indian public health system and HRH-related functions), ICO SPOs Policy (with expertise in government policy-making processes), and other team members across ICO and other foundation offices, to formulate actionable answers to these questions.
This is a newly created role. The foundation’s health system strengthening efforts have over time increased emphasis on HRH. We are seeking to amplify and accelerate this shift by introducing the role of SPO, HRH.
The SPO will both originate investments and advise on investments originated by ICO Health System Strengthening (HSS), Health System Performance Management, and Policy Program Officers. S/he will be knowledgeable about global workforce issues and initiatives and will bring international expertise to (co-)develop and manage investments that support innovative approaches to improve quantity, quality, and distribution of HRH in India, with emphasis on Bihar and UP. This role also entails building strong relationships and acting as expert advisor to external partners, particularly government and government’s supporting institutions. S/he will manage relationships with national and state government, grantees, and development partners as needed to ensure coordination and collaboration for greater collective impact.
This position reports to the India Country Health Director and will work most closely with the ICO Bihar initiative team, UP initiative team, and Policy team.
Contribute to foundation’s Integrated Health Strategy for India, by helping to evolve bodies of work related to HRH, with particular emphasis on strengthening Bihar and UP health systems and diffusing successful models and practices nationwide
Work in teams to develop, advise, and manage well-scoped, well-structured investments (grants and/or contracts) to execute against these bodies of work related to HRH, aiming for innovative approaches that can be scaled in the public sector
Collaborate with ICO Bihar initiative team, UP initiative team, and Policy team, offering expert input and review on investments the provide technical support / technical assistance for strengthening HRH
Work closely with Ministry of Health & Family Welfare, professional bodies, and supporting institutions such as NHSRC to help shape their policies and approaches to HRH that impact national and state level outcomes
Provide impactful thought leadership on HRH that can shape national policies and practices
Work in partnership with foundation colleagues in India and Seattle to build and manage relationships with global agencies, donors, government, researchers, implementers, and other external partners to develop innovative results-driven plans and interventions
Collaborate with the Measurement, Learning, & Evaluation (MLE) team at ICO to ensure high quality results frameworks, monitoring, and evaluation of grants and to enhance use of data to improve program performance and to inform strategic decisions and future investments
Use data and learning from foundation-supported investments and global evidence to consult with grantees and other partners to ensure continuous learning that shapes strategy, policy, and programs.
Organize partners meetings, convene technical and strategic consultations as needed
Conduct thorough analyses of grants and contracts, grantee progress reports; write high quality briefing documents that synthesize results and learnings for leadership and the ICO Health Team.
Extensive experience in designing and implementing HRH structures, policies, and practices in public sector, preferably in developing country setting
Passion for solving complex problems related to administration and delivery of health care, with emphasis on access, quality, and equity
Experience managing complex and high stakes change processes requiring significant change management expertise
Experience in engaging government, donors, and implementing partners to develop and effectively manage strategic partnerships
Experience working in developing country setting. Knowledge of India, particularly as relates to health administration and delivery, strongly preferred.
Proven ability to structure and manage high-return, well-risk-mitigated grants, with clear milestones and outcomes
Demonstrated ability to work in a highly matrixed and diverse work environment, with strong collaboration and diplomacy skills
Excellent analytical thinking and communications skills, including writing and public speaking skills
Familiarity with policy, advocacy, and strategic communications for advancing programmatic goals
Results-driven and self-motivated with ability to inspire the pursuit of excellence
Ability to travel up to 40% of time domestically and internationally
MPH or PhD
15 years of relevant experience
As part of our standard hiring process for new employees, employment with the Bill and Melinda Gates Foundation will be contingent upon successful completion of a background check.
The Bill & Melinda Gates Foundation is dedicated to the belief that all lives have equal value. We’re committed to creating a workplace where employees thrive both personally and professionally. We also believe our employees should reflect the rich diversity of the global populations we aim to serve—in race, gender, age, cultures and beliefs—and we support this diversity through all of our employment practices.
All applicants and employees who are drawn to serve the mission of the Bill & Melinda Gates Foundation will enjoy equality of opportunity and fair treatment without regard to:
From poverty to health, to education, the Bill and Melinda Gates foundation focuses on improving the lives of billions of people worldwide. There are four problem areas the organization focuses on; the Global Development Division, Global Health Division, United States Division, and Global Policy & Advocacy Division. In developing countries the foundation focuses on improving the health and wellness of people as well as helping children and families escape from extreme hunger and poverty. In the United States, the foundation focuses on low-income families and makes sure that everyone has opportunities to receive an education that will help them succeed. The foundation works with numerous organizations around the world to tackle critical problems and addresses challenging inequalities. The headquarters of this organization is based in Seattle, Washington, one of the most proactive global health and non-profit cities in the world.