The Dean of Innovation, Online Education and Student Success (IOESS) will be responsible for providing strategic leadership, support and management to the following areas: MercerOnline, Center for Teaching & Learning, Center for Global Opportunities, Center for Retention & Completion, Center for Inclusion, Transition & Accessibility, and the Learning and Testing Centers at both campuses. The Dean will foster a culture of innovation and collaboration throughout the College, and support internal and external partnerships to advance the college’s strategic planning goals: Ensure Student Success, Expand Innovative Partnerships and Invest in Organizational and Professional Effectiveness
The Dean, IOESS, will report directly to the Vice President for Academic Affairs.
Overall responsibilities for IOESS: • Lead ongoing assessment and data-driven action plans for the division that support college’s strategic plan. • Contribute to enrollment management coordination to advance enrollment growth, online education expansion and student retention and completion. • Collaboration across divisions (Academic Affairs, IT and Advancement) to strengthen communications management and MCCC awareness. • Support innovation to enhance internal and external communication and campus-wide customer service (i.e. intelligent information system development, online knowledge repository, phone system group modifications, online advising) • Facilitate and expand innovative experiential opportunities for internal and external networking, leadership, mentoring for faculty, staff and students, as well as scholarships (i.e. President’s Leadership Academy, Entrepreneurial Masterclass, Leaders Symposium, and other events and initiatives) • Coordinate physical and financial resources to support the division; • Oversee and manage the annual budget for the Division; • Track and assess divisional objectives, and generate internal and external reports • Stay current with regional and national developments in higher education, technology-enabled services that support online education, tutoring, testing, enrollment and retention initiatives • Perform other duties as assigned.
MercerOnline • Provide leadership and support to Manager for MercerOnline to advance the development and implementation of policies, procedures, maintenance, training and standards of effective delivery of distance education and instructional accessibility (responsible for ensuring compliance with the National Council for the State Authorization Reciprocity Agreements (NC-SARA) • Serve as the College’s distance education primary contact for NC-SARA and the General Education Mobile program for Enlisted Airmen http://www.mccc.edu/programs_gem.shtml • Collaborate with instructional deans to develop plans for additional online courses and programs; • Responsible for distance education staff in designing and implementing processes for reviewing and evaluating distance education courses for instructional effectiveness and assisting faculty with effective course design that reflects principles of learning theory;
Center for Teaching & Learning • Provide leadership and support to the Project Manager of IOESS to engage with the Instruction and Professional Improvement Committee (IPIC), the Faculty Council on Teaching and Learning (FCTL), the Division of LifeLong Learning, IT, and other stakeholders to support and develop internal and external professional development for faculty (workshops, brown bag lunches, Leaders Symposium); • Oversee planning, scheduling and delivery of education and success coaching best practices, higher ed trends and education technology workshops for faculty
Center for Global Opportunities • Provide leadership and support to the IOESS Project Manager to organize and expand annual Global Opportunities Conference and support growth of faculty international exchanges and study abroad options for students • Continue to engage and foster collaboration with: Association of International Education Administrators (AIEA), American Council on Education (ACE), Community Colleges for International Development (CCID), Council on International Educational Exchange (CIEE), Institute for International Education (IIE), NAFSA: Association of International Educators, Study Abroad Association, Student Universe, and develop other organizational relationships.
Center for Retention & Completion • Provide leadership and support to Director of the Center for Retention & Completion to collaborate with critical areas of the college to address student enrollment, advising, retention, and instructional supports to bolster student success; • Work with CITA and IT to update and launch a scalable and sustainable academic alert notification system to ensure seamless communication between students and support services. • Develop best practices training and professional development opportunities for success coaches and advising professionals • Assess and update the colleges technology-mediated holistic shared advising model to best meet student needs and expectations • Support and guide the Title III grant initiatives and colleges wide Guided Pathways timeline • Stay current with regional and national developments and trends in advising, retention, GPS enrollment terms, instructional models, and other areas that contribute to student success. • Work with the Director to assess and coordinate physical and financial resources to support
Center for Inclusion, Transition & Accessibility (CITA) • Provide leadership and support to the Director of CITA to expand and enhance student services and collaborate with other areas of the college to share critical knowledge and developments • Work with the Director to assess and coordinate physical and financial resources to support the CITAteam • Stay abreast of regional and national developments in higher education accessibility policy, tools, and trends
Testing & Learning Centers (West Windsor and James Kerney Campuses) • Provide leadership and support to Director of Testing & Learning Centers • Work with the Director to assess and coordinate physical and financial resources to support the Testing and Learning Centers; • Work with director to assess and facilitate expansion of testing services • Evaluate and facilitate tutoring initiatives campus-wide • Stay current with regional and national developments in tutoring and testing services
• Master’s degree required; Doctoral degree preferred from a regionally accredited institution; • 5 years of experience in management position, preferably in a community college environment, or other relevant experience which would demonstrate the ability to lead the College’s IOESS division; • Proven experience in overseeing student services: learning and testing centers, retention, online and face-to-face advising, online education programs and courses, as well as demonstrated knowledge of multimedia platforms, technological advancements and trends in distance education • Knowledge of online education revenue and enrollment growth strategies; • Experience with holistic student coaching approaches. • Demonstrated experience in learning management systems as well as instructional design, course development and online teaching. • Possesses an understanding of copyright and intellectual property rights, and Section 508 compliance of the Americans with Disabilities Act (ADA) • Demonstrated experience in communication management technologies and technology-mediated support services: i.e. Analytics (predictive, behavior, location, etc.), Retention Alert, AdvisorTrac, TutorTrac • Strong communications and interpersonal skills.
Internal Number: S-0047-2019
About Mercer County Community College
"As a community college faculty, we believe that...our students deserve a high-quality education that challenges them to acquire new knowledge and skills, test their accustomed ideas, and achieve competitive excellence. All of our students, regardless of where they find themselves when they come to us, deserve a caring, creative, and engaged pedagogy that helps them achieve their goals, and which cultivates lifelong learning and a passion to understand themselves and the world. We believe that we must create a college community that engages students in civic life and prepares them to fully participate in our democracy. We are responsible and accountable for giving our students? work our respect and critical evaluation, for holding students to the highest ethical standards, and for providing effective feedback that encourages our students to grow.
MCCC is an equal opportunity employer.
Under the “New Jersey First Act”, effective September 1, 2011newly hired Mercer employees may be required to live in New Jersey or to move to the state within one year of taking a position. Failure to comply with this residency requirement shall render the person unqualified to continue employ...ment in their position.
In compliance with Title IX requirements, Mercer County Community College does not discriminate on the basis of sex in its education programs and activities.
TITLE IX COORDINATOR
The college’s Title IX Coordinator oversees compliance with all aspects of the sex/gender harassment, discrimination and misconduct policy. The Coordinator reports to the Vice President for Finance and Administration, and is housed in the Administrative Building office # AD 254A. Questions and complaints regarding Title IX may be directed to the Title IX Coordinator or the Office of Civil Rights at the following locations and or contact information.
Exec. Dir. For Compliance and Human Resources and Title IX Coordinator
1200 Old Trenton Rd. – AD 101
West Windsor, NJ 08550
Mail to: PO Box 17202, Trenton NJ 08690
Voice Phone: (609) 570-3635
Individuals experiencing harassment or discrimination also always have the right to file a formal grievance with the government authorities:
Office for Civil Rights
U.S. Department of Education
32 Old Slip, 26th Floor
New York, NY 10005-2500
Telephone: (646) 428-3800
Facsimile: (646) 428-3843