Position Summary This International Counselor is a member of the International Student and Scholar Services Counseling and Advising team and provides expert advice and support to international students and scholars with regard to governmental laws and immigration, counseling and crisis management, and programming. This particular position will focus on the University of Minnesota's Chinese students and scholars by providing cross-cultural perspectives to students, scholars, and other areas across the University.
Provide expert advice to international students, scholars and their dependents on governmental laws and regulations affecting immigration, social security, taxation, consular processing, and other statutory and regulatory rules to ensure compliance and avoid serious consequences for the individual.
Advise international students and scholars on F-1 and J-1 visas in the area of immigration regulations and documentation, consular processing, social security, and other statutory and regulatory rules to ensure compliance and avoid serious consequences for the individual.
Advise on financial, health insurance, housing and employment issues.
Stay current on immigration regulations through government and professional association updates. Contribute expert advice to guide ISSS interpretation of regulations and integration with U of M policies.
Maintain a high level of working knowledge and understanding regarding University policies, resources and student services.
Offer new, creative approaches and practices to accomplish advising goals, to improve procedures and systems, to impact policy and take initiative to develop, support and implement them when appropriate.
Counseling, Crisis Management, Triage, and Consultation (25%)
Counsel international students and their families on intercultural, adjustment, personal, family, academic and work difficulties. Partner with clients to address barriers to meeting their academic and career goals. Apply counseling, student development, intercultural communication and career development theories in counseling work with international clients. Coach students on making academic and immigration-related choices that promote timely and realistic degree progress while also meeting their unique needs. Serve all students and scholars with a focus on Chinese students and scholars.
Provide crisis management to students and scholars with a focus on on Chinese students and scholars: In crises, assess the severity of the client’s situation, consult with ISSS crisis team and relevant University offices (e.g., U Care Program, Boynton Urgent Mental Health team, Behavioral Consultation Team, Student Counseling Service, UM Police, etc.) to determine if referral and transport are needed. Provide ongoing support and consultation to the client through the duration of the crisis.
Provide expert consultation to University counseling, disability, police and other services on cross-cultural issues in mental health. Provide one-to-one consultation, participate in University committees, and provide training to offices and departments about the mental health needs of international students.
Provide immigration regulation information and training to BCT, SCS and Boynton counselors regarding their decisions and counseling recommendations.
Utilize specific advising expertise to mentor or train less experienced or new counselors and regularly share expertise with colleagues external to the unit.
Chinese Student/Scholar Support, Counseling, Programming, and Collaboration with Campus Partners (20%)
Provide consultation and training to ISSS staff and the University community on understanding Chinese culture and working effectively with Chinese students.
Implement various programs, workshops, and sessions that facilitate student and scholar adjustment and development.
Support planning and implementation of student services programs and initiatives such as orientation, scholarships, skills workshops, and other programs and events. Identify needs, outcomes, and resources, and evaluate effectiveness.
Provide support and counseling to Chinese clients.
Collaborate and provide programming with other campus offices to meet the needs of international Chinese clients. Provide consultation to campus partners.
Provide Chinese specific resources on ISSS webpage, develop and update handouts for orientation and outreach, including updates on current issues affecting the community in the US and abroad.
Serve as ISSS liaison to one or more UMN college or campus office.
Coordinate or help coordinate programs and projects.
Other duties (5%)
As assigned by supervisor or director.
International Student and Scholar Services (ISSS)
International Student and Scholar Services (ISSS), a unit within Global Programs and Strategy Alliance, is dedicated to serving the University of Minnesota’s international community. Its primary mission is to assist international students and scholars in successfully accomplishing the goals that brought them to the University. In addition, ISSS supports the University’s internationalization efforts by helping departments bring new foreign nationals into the community; by providing intercultural training for students, staff, and faculty; by offering events that build links between the U.S. and international communities on campus; and by designing and implementing intensive short-term programs for students and scholars from around the world.
ISSS staff members are professionally trained to provide information and counseling to international students and scholars about academic, immigration, legal, career, financial, personal, and family matters, as well as issues of cross-cultural adjustment and professional integration upon returning home. In addition, ISSS provides training and programs that enhance the awareness and understanding of cross-cultural and international issues across campus and consults with University faculty and staff on issues related to international students and scholars in their departments.
Global Programs and Strategy Alliance
The Global Programs and Strategy Alliance (GPS Alliance) is the central international office for the University of Minnesota system and is the driving force for the U in globalizing teaching, learning, research, and engagement. The GPS Alliance is a multicultural unit that is strongly committed to the University’s goal of creating a positive and inclusive campus climate by advancing equity, diversity, and inclusion.
Masters degree in counseling, social work, intercultural communication, international education, or related field.
One year or more of full-time or equivalent experience to include personal counseling and/or advising international students and scholars.
Native or near-native fluency in Chinese language.
In-depth knowledge of Chinese culture and ability to be a liaison, articulating U.S. and Chinese values and the impact these have in higher education to students, families, and institutions
Strong interpersonal/intercultural communication skills.
Effective written and oral communication skills.
Ability to work and communicate effectively with a diverse team of people.
Excellent problem solving and critical thinking skills.
Work, study, travel abroad or relevant domestic multicultural experience.
Demonstrated ability to organize and coordinate programs.
General computer skills including word processing, familiarity with databases, and email.
One year or more of full-time or equivalent post-masters higher education professional experience, upon start date of the job.
One or more years of providing personal counseling.
Experience with crisis counseling/management experience with mental health providers, familiarity with hospitalization and commitment procedures.
One year or more of visa related advising on regulations and immigration matters
About University of Minnesota-Twin Cities
The Global Programs and Strategy Alliance (GPS Alliance) is the central international office for the University of Minnesota system. This position is located in the GPS Alliance Dean’s Office, which focuses on policies, programs, and initiatives to support the internationalization efforts of the University system in teaching learning research, and engagement. The GPS Alliance is a multicultural unit that is strongly committed to the University's goal of creating a positive and inclusive campus climate by advancing equity, diversity, and inclusion.