Expedient is a provider of cloud and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable Expedient clients to focus on their own business innovation, while our team handles the information technology needed to support it.
We are a CRN Top 100 Data Center and Solutions Provider, a Top Workplace winner for the past four consecutive years, ranked among the Top 10 Managed Service Providers and we are one of a select few vendors positioned in the Gartner Magic Quadrant for Disaster Recovery as a Service.
The Project Manager is the primary point-of-contact for planning and delivering complex services and solutions to our clients. The position works closely with regional team members and manages engineering resources to orchestrate delivery of cloud solutions and managed services.
This role is responsible for maintaining client satisfaction during the delivery and implementation of the services that our clients have purchased and success relies heavily on the candidate's ability to plan, communicate, and set and maintain clear expectations with everyone involved. The Project Manager will have a thorough understanding of all aspects of project planning and delivering complex information technology solutions, including: system architecture and design, migration strategies, and roll-out planning.
Successful candidates will have experience as a Project Manager in highly technical environments and will benefit from knowledge of cloud computing, virtual infrastructure, software, and having successfully project-managed multiple implementations with migration experience to completion. They will embrace technical challenges with creativity and must have strong communication skills as they will interact with clients daily.
Manage new installations and large service expansions including managed services, data center, network connectivity, and virtualization technologies
Work with clients to migrate their existing environments into new shared public, and/or private dedicated platforms
Act in an authoritative manner to facilitate and manage projects including, but not limited to:
Post-sale design and migration scoping meetings with engineering resources and the client.
Orchestration of Internal resources (human resources, consumables, etc.)
Estimated revenue forecasting based on project milestones
Appropriately scope, plan, execute, track, manage, communicate progress, and close projects
Maintain accountability for changes to the project scope including development and execution of project change requests
Ensure appropriate documentation of the implementation is generated, maintained through project life cycle, and delivered with the implemented services for effective hand-off and transition to the Operations Support Center (OSC)
Bachelors degree in technical discipline
5 years of experience as a Project Manager within Information Technology or related field
The ideal candidate would possess experience managing projects encompassing many of the following technologies or disciplines:
Data Center migrations
Network provisioning and cutovers
IT service & software implementations
Agile/ SCRUM Project Management experience is a plus, but not required
Ability to prioritize and be productive in a fast-paced environment
Strong understanding of project management life-cycle
Strong client service acumen
Strong troubleshooting skills including the ability to identify and resolve challenging situations
Strong analytical and independent problem-solving skills
Excellent written and verbal communication skills
Flexibility to be available for occasional night and weekend implementation projects when required
Travel is not required, options to meet with clients are available.
BENEFITS TO WORKING FOR EXPEDIENT We place an extremely high value on learning and staying agile in the technology arena. Therefore, we make education and training available to all employees through a robust, employee-driven training and tuition reimbursement program. Additional benefits include 3 weeks of paid time off, top-tier, affordable medical, dental, vision insurance, 401(k) with a company match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success.
To apply please submit your resume and a cover letter explaining your interest.
If this isn't the job for you perhaps you have a friend who would be a perfect fit. Please share the following link so they can view/apply for this or any of our other current job opportunities: expedient.com/careers.
Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.