The Assistant Vice Chancellor for Information Technology Services Communication Technologies (CommTech) is responsible for developing strategy and providing leadership and direction for the groups supplying design/architecture, installation, maintenance, operation and support for the entire University’s campus-wide voice and data network services and infrastructure, including campus network connections to external partners and providers. In collaboration with internal and external campus stakeholders, the Assistant Vice Chancellor develops and implements vision and plans the operating needs of CommTech, including annual and long-term plans for budget, personnel, and space. Additionally, the Assistant Vice Chancellor serves as the primary liaison to the appropriate campus stakeholder, vendors, local government officials, and customer organizations.
The Assistant Vice Chancellor reports to the Vice Chancellor for Information Technology Services and Chief Information Officer (VC/CIO), and serves on the ITS Leadership Team. Under the general direction of the VC/CIO, provides leadership and guidance for the groups providing design/architecture, installation, maintenance, operation and support for the campus-wide data and voice network services and infrastructure, including campus network connections to external partners and providers. Plans and manages finances and budgets for the groups consistent with campus and organizational goals. Ensures the delivery of a suite of high quality network services to campus. Provides an annual operating plan for CommTech, including an annual budget. Develops and implements appropriate professional development and training programs for staff. Maintains the appropriate knowledge, skills, and abilities for the position. The position oversees a staff of approximately 50 information technology professionals.
The CommTech group provides around-the-clock operational support for all ITS networking and voice technologies, provides planning and execution support for deploying new networking and voice solutions and services, coordinates associated facilities activities such as laying cable, and coordinates with vendors in providing a seamless communications environment to the campus community. CommTech designs, supports and maintains the communication systems, network and telephony infrastructure for the campus. The department also charts new directions and capabilities for integrated telecommunications and high-speed networking.
Education and Experience:
The following experience is required:
- 5 or more years of experience with increasingly complex leadership and management responsibilities in an information technology environment - 3 or more years of supervisory experience - Knowledge of network and telecommunication resources, services, and applications appropriate for a large user based environment - Ability to envision and implement exemplary applications of information technology to support network and telecommunication operations - Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and computing equipment - Knowledge of global high-performance networking developments and options - Commitment to service - Collaborative and cooperative approach to leadership and management - Managerial, organizational, analytic, and problem solving skills - Initiative, creativity, and motivation skills - Speaking, listening, writing, and interpersonal skills - Ability to deal effectively with a wide range of vendors, service providers, and regulatory agencies - Financial management and budgeting - Ability to facilitate productive meetings and work successfully in a team-oriented environment - Ability to exercise sound judgment in complex situations
The following experience is preferred:
- In-depth computing and support experience across a broad spectrum of technologies in a higher education setting - Track record of sound personnel and financial management - Track record of excellent customer service and support
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 166667
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