The Leader of Local Facility Management (LFM) Senior Strategic Sourcing Manager is responsible for end-to-end delivery of successful supply chain solutions for GWS LFM clients, including Bid, Transition and Operation initiatives as well as developing supply chain strategies and manging sourcing operations to meet CBRE and Client objectives for customer satisfaction, annual cost reductions, quality and innovation. To serve as a Supply Chain Subject Matter Expert providing leadership and executing Sourcing operations in support of the local, regional, national LFM organization & accounts to most efficiently and effectively meet client needs.
Create winning, bespoke proposals that leverage the best of CBRE's supply chain and category management practice;
Review client RFPs including spend, scope, and SLA information
Work to understand client objectives and CBRE differentiators within the competitive environment
Bring forth the most applicable and compelling aspects of GWS SCM programs
Collaborate to develop a comprehensive supply chain strategy for the client, including sourced categories, category strategies, savings commitments, service improvement ideas, and transition/implementation plan
Vet plans and proposals with operational, sales, transition, and commercial leaders
Work within CBRE proprietary pricing processes and tools
Communicate the supply chain solution in a compelling manner via written proposal materials, Q&A responses, and presentations
Develop achievable yet competitive financial and service commitments, and own the plan to meet them;
As LFM moves through the sales process, incorporate additional information to refine plans
Work with strategic suppliers and vendor partners to solidify their cost and quality commitments
Support LFM negotiating team in contract scope reviews, KPI finalization, and commercial negotiations
Refine and improve the transition plan
Work to pre-identify required resources; mitigate transition risk
Smoothly transition client accounts into a new supply chain and position the go-forward operations team for success
Own inputs of critical steps, timing, and resource requirements into the overall account transition plan
Participate fully in the transition governance and START process
Own critical aspects of the 90-180 day transition:
New supply chain set-up and implementation
Recruiting and hiring account-dedicated sourcing team
Critical RFPs and decision-making
Implementation of contract administration technology
Year 1 Savings Road Map for sourced spend areas
Day One stabilization and risk mitigation
Manage platform and variable (consultant) staff brought in to support peak transition workload
Hand-off to the dedicated team
Multi-year savings plan
Identification of risks and opportunities
Training (as needed)
Develops supply chain strategies and manage sourcing operations to meet CBRE and Client objectives for customer satisfaction, annual cost reductions, quality, and innovation
Develop, plan, organize and implement national/regional contracting and procurement strategies and programs to increase operational efficiency and profitability.
Manage the supplier/contractor certification process including review of requisite experience, legal and organizational structure, financial viability, geographic coverage, insurance requirements and other capabilities.
Prepare and maintain contracts with national/regional service providers in accordance with company standards.
Manage supplier performance to meet Client requirements and maintain high customer satisfaction
Identify Strategic / Preferred / Local suppliers to meet client needs and manage relationships accordingly
Manage programs to better leverage CBRE's supply base and consolidate suppliers as needed
Leverage category management experts to support Divisional needs
Implement Supplier Quality & Development (SQD) practices within the Division
Implement CBRE strategic and preferred supplier programs
Ensure successful transitions and start-up of new accounts
Ensure successful participation of suppliers in CBRE screening program
Other duties as assigned.
REQUIREMENTS & CAPABILITIES:
Demonstrated capability to develop sourcing solutions, pricing and savings plans for the in-scope services.
A track record of balanced business management that combines competitive/aggressive savings goals with realistic and risk-mitigated plans that deliver on-time and on-budget.
The candidate will have working knowledge of facility management products and services including maintenance, janitorial, grounds, mail room services, food services, waste management, etc.
The successful candidate will be an excellent listener and collaborator who can align the directions, goals, and demands of (a) clients, (b) our sales team, and (c) our market-leading category managers and sourcing leadership.
Importantly, the successful individual will also be a strong writer, good cost analyst, and capable presenter who can articulate their solutions and services to our clients and teams.
Proven ability to effectively manage in a matrix organization with the ability to influence up, down, and across the organization
Strong negotiation skills
Contract law knowledge and working experience of supplier T&Cs preferred
Client / Customer facing skills desired + experience with business development
Excellent communication skills. Ability to develop and present compelling business cases to CBRE client senior leadership.
Proven track record to execute and deliver results
Strong business acumen
Certification in APICS and/or CPM preferred or equivalent supply chain management experience.
The Local Facility Management (LFM) Senior Strategic Sourcing Manager is responsible for end-to-end delivery of successful supply chain solutions for GWS LFM clients, including Bid, Transition and Operation initiatives as well as developing supply chain strategies and managing sourcing operations to meet CBRE and Client objectives for customer satisfaction, annual cost reductions, quality and innovation.
Serve as a Supply Chain Subject Matter Expert providing leadership and executing Sourcing operations in support of the local, regional, national LFM organization & accounts to most efficiently and effectively meet client needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed here are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE Bachelor's Degree (BA/BS) required. MBA Preferred. Eight or more years' experience in strategic sourcing, vendor management, outsourcing, consulting, program management, transitions, service quality improvements or other related experience. Aptitude in working with international colleagues and suppliers to coordinate and execute global strategies within a dynamic team environment. Demonstrated experience with service providers, multi-year contract management and playing key governance roles with outsourced providers.
CERTIFICATES and/or LICENSES Certified Outsourcing Professional (COP) Certification preferred. Lean Six Sigma Certification preferred; Certified Purchasing Manager or Certified Professional in Supply Management desired.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE Requires working knowledge of financial terms and principles. Able to evaluate complex business or financial data, identify cost trends and drivers and supplier profitability to develop innovative solutions and sourcing strategy. Approves and oversees costs managed globally related to service provider(s). Conducts financial/business analysis including the preparation of reports (e.g. spend analysis, budgeting, and forecasting).
REASONING ABILITY Ability to quickly understand and exploit changes in the industry or solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategies to mitigate risk, provide effective solutions for several constituents across lines of business and geographies and create new opportunities for competitive advantage. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES Advanced skills in Microsoft Office Suite Products and Internet navigation. Experience in working with and managing e-procurement and contracts management platforms. Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously. Aptitude in working with international colleagues and suppliers to coordinate and execute global strategies within a dynamic team environment.
SCOPE OF RESPONSIBILITY Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve targeted results. Develops, recommends, and implements outsourcing programs and procedures. Responsible for setting project deadlines, and contract and/or governance objectives. Errors in judgment may cause long-term impact to line of business and/or overall company. Strong focus on developing strategic plans and roadmaps for large organizations. Must be able to create tactical project plans for execution once strategies are approved by senior leadership.
Internal Number: 19032228
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.