The Chief Information Officer's role is to provide regional leadership for developing and implementing EMEA business and strategic technology initiatives. The Chief Information Officer directs the local planning, prioritisation, and implementation of Business and Enterprise IT systems in support of EMEA business operations in order to improve cost effectiveness, service quality, and business mission development.
Importantly, the Chief Information Officer for EMEA will ensure the region's needs are represented at a global management level within the GTS division, ensuring that EMEA's development and resiliency agenda is appropriately taken into account. This individual is jointly responsible to the Regional/Divisional CEO and the Global CIO to ensure continuity between Business strategy/operations and STT's Global Technology Services (GTS) efforts, and equally ensure that Europe's regulatory interests are been taken into account in the global context. The CIO will assume the IT responsibilities associated with the Senior Management Regime in the UK (including SMF 22), and will also act as Head of IT for SSB International Bank GmbH, and as such will be responsible for articulating the IT agenda and performance to the relevant Regulators (FCA, PRA, ECB etc).
The Chief Information Officer for EMEA will be empowered to do this by having an active seat in all relevant global decision making bodies within GTS and will sit on the Head of EMEA's Management Committee.
Strategy & Planning
Participate in strategic and Technology operational governance processes of the Regional Business as well as GTS.
Represent IT at Regional and Global levels on strategic and operational planning to achieve Business and GTS goals by fostering collaboration, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the region.
Develop and maintain an appropriate organizational structure that supports the needs of the business.
Establish EMEA GTS regional goals, objectives, and operating procedures and communicate these with global internal stakeholders and regulators.
Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and development.
Manage, assess and communicate risks associated with Business and IT change activities.
Develop, track, and manage the regional information technology annual operating and capital budgets.
Develop business case justifications and cost/benefit analyses for Business IT spending and initiatives.
Development, Acquisition & Deployment
Coordinate and facilitate consultation with Business and GTS stakeholders to define business and systems requirements for new technology implementations.
Approve, prioritise, and manage projects and the project portfolio as they relate to the, development, and implementation of major business or information systems initiatives.
Define and communicate corporate plans, policies, and standards for the local organization for acquiring, implementing, and operating IT systems.
Manage, monitor and ensure continuous delivery of quality IT services through oversight of intra-group and third party service level agreements with the Business.
Ensure IT system operation and data management practices adhere to applicable laws and regulations.
Establish lines of control and reporting for current and proposed information systems and services.
Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate regional executives and management on their competitive or financial impact.
Promote and oversee strategic relationships between local IT resources, central GTS and external entities.
Jointly supervise recruitment, development, retention, and organization of all regional technology staff in accordance with corporate performance, budgetary objectives and personnel policies.
Sit on relevant (global) GTS committees representing EMEA
Demonstrate the 'Risk Excellence' culture in your behaviour
Maintain a detailed understanding of :
The scope of the role's managerial responsibilities
The competence of the staff reporting to you
Ensure that your team has clear understanding of their reporting lines, authority levels, scope of responsibilities (including those delegated to them and those they delegate), objectives, training and competency requirements plus progress is reviewed regularly in line with Company policy, and are regulatory registered where appropriate for their role
Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive action to ensure there is adequate production of management information that is fits for purpose, and issues are raised as appropriate
Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).
Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved. This includes: a) ensuring that appropriate management information is received, considered and challenged as appropriate at intervals proportionate to the risks; and b) that staff members have clear understanding of the escalation path/principles
Establish and nurture a culture of 'Risk Excellence' within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion.
Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you. This includes taking proactive action to ensure that the information you have is suitable and adequate.
Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members' behaviour in performing their roles.
Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour.
Minimum Undergraduate degree
Ability to operate as a senior leader within the GTS Department
Ability to manage and influence across a matrix organisation
Proven experience in driving collaboration with global colleagues across the Business Units, other IT groups, and GTS team members to deliver solutions for the region.
Lead a regional EMEA team (EE, Contractors and Oversight of Vendors)
Proven track record for interacting with European regulators.
Maintain a flexible and adaptable workforce to support business
Demonstrable experience serving as the primary GTS contact for EMEA owning responsibility for all services in the region, for the Regulators, Business Units and IT
Broad understanding of all dimensions of IT.
In depth experience and knowledge of leading all elements of enterprise technology
In depth understanding of Regulatory requirements.
Continually develop and strengthen the relationships held to create partnerships through pro-active and personable interactions with strategic partners, regulators, clients and internal stakeholders
Internal Number: 6561532
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