The API and Direct Transmissions is a significant part of the SVB Channel Strategy. Roughly 80% of SVB's transactions are processed through these channels. The Sr. Director will be responsible for building and driving the product strategy, roadmap, execution and on-going management of all products and platforms in this channel. This team works collaborates with the other product managers to help them define, build and execute their API and Machine to Machine integration strategy.
The Head of API and Direct Transmission Channels, Sr. Director Product Management, will own the P&L for this channel. He/she will build and lead a team of strong product managers focused on managing the current portfolio of products, building new products, and commercializing and monetizing current & future technology assets of the bank. APIs and Direct Transmissions are the favored methods of bank interaction by both the Innovation Economy and Large Corporates and therefore is a core part of our overall channel strategy. The ideal candidate for this role will possess a very strong product management background, be well steeped in design thinking, Lean UX and agile delivery methodologies and will have a data driven approach to decision making. The candidate must have prior experience in leading API, ERP Integration and Other Machine to Machine integration products. This role will require strong influencing and negotiating skills across all levels in the organization.
The right person thrives in a high performance and fast-paced environment, working with a world class crew of Product Managers, Designers, Engineers, Data Scientists, Customer Service Agents, Sales Associates and Clients to challenge the status-quo every day. Key responsibilities include:
Set Product strategy, own the product roadmap KPIs, and lead the execution on building and bringing to market new features and capabilities
Monitor product performance, user & client feedback to drive better product decisions
Partner with Technology leadership to oversee the work of Agile Teams that will be dedicated to this channel. Help lead teams through Agile routines
Lead the business analysis, product usage analytics and drive insights to build a world class API infrastructure at SVB
A Bachelor's Degree with a science, engineering or quantitative major that requires structured problem solving
Masters in Business Administration or another major
~ 10 years of Product Management experience ideally in Banking/Financial Services, ~5 years experience in leading API and Direct Transmission products
Demonstrated experience in building & leading high performing teams, action oriented and ability to inspire cross functional teams
Solid executive presence and ability to manage across all levels in the organization
Solid grasp of market dynamics in the subject areas and keen ability to assimilate and deploy the best practices
Strong vendor management skills
Strong Agile Practitioner, well versed in Agile routines
Internal Number: 6564806
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