The Operations department is responsible for ensuring the complete end-to-end processing of the Bank's transactions and services. They are responsible for ensuring that the appropriate control framework exists to ensure the accuracy of this processing as well as the recording of this in the Bank's books and records. Operations is also responsible for the accurate and timely reporting of the Bank's transactions to multiple regulatory stakeholders globally.
The Operations department performs the following functions:
LME Trade Clearing Services
Clearing and Vaulting Services
Structured and Banking Products support
Facilitation of trade finance and documentary credit products
Payments Sanctions Screening
Balance sheet substantiation
Nostro production and reconciliations
Risk and control oversight and monitoring
Cash, Interest Claims and Nostro management
Operations currently utilise Standard Bank South Africa ("SBSA") to provide the following service although this will be re-patriated to London over the latter part of the year:
FX and NDF settlements
Banking Operations is responsible for the administration and settlement of the Bank's primary and secondary loans trading activity and other prepayment structures. This includes:
Documentation review and execution;
Transaction booking validation;
Balance sheet substantiation;
Banking book collateral support;
Covenant monitoring and escalation.
The function reports into the Co-Head of Operations. As a Banking Operations Analyst, the successful candidate will assume overall responsibility for processing the bank's loan products in line with procedures.
The incumbent will ensure that the appropriate tolerance levels for key performance and risk indicators are met and that they support the business adequately, escalating risks and concerns where necessary. The incumbent will also have the opportunity to drive forward a number of initiatives as part of a continuous improvement programme.
Ensuring that the daily tasks required of the function are carried out in an accurate and timely fashion.
Ensuring that the service provided by Banking Operations to internal and external clients is delivered to an excellent standard.
Ensuring that Banking Operations works collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Operations department to internal and external clients.
Proactively and promptly remediating any instances of substandard service delivered by Banking Operations to any internal or external clients.
Maintaining close communication lines with the relevant desks across all global offices.
Ensuring that Banking Operations works collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management.
Working closely and collaboratively with Technology colleagues to ensure that systems relied on by Banking Operations are fit for purpose.
Processes and procedures
Ensuring the effective and efficient operation of processes within Banking Operations.
Taking proactive steps to optimise processes within Banking Operations on a continuous basis.
Ensuring that processes are accurately captured in written procedures and that these procedures are continuously updated, particularly when there is evidence that procedures may be out-of-date, inaccurate, incomplete or insufficient to manage risk.
Undertaking regular reviews of controls within Banking Operations to ensure that these continue to be fit for purpose.
Working collaboratively with Operations Control on risk management and control enhancements (but without over-reliance on Operations Control).
Promptly escalating new risks
Proactively and promptly managing any risk incidents that relate to or impact Banking Operations.
Working with the business and Operations Management to ensure that all new products and any business changes are fully embedded in a controlled way into the Bank's risk framework.
Skills and knowledge
Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support as appropriate).
Staying abreast of industry matters affecting, or potentially affecting, the work performed by Banking Operations including evolving standards or new working practices.
Extolling the Bank's values and promoting those values within the Operations department.
Promoting integrity and openness across the Operations Team and in its client and stakeholder service.
Supporting integration initiatives between the Operations department and ICBC head office / other ICBC entities.
Willingly participating in Operations and Bank-wide initiatives i.e. People Champions, Engagement Survey etc
Preferred Qualifications and Experience
Degree qualified or equivalent
Experience required to successfully perform the role:
Previous experience of Banking Operations/Loans
Previous experience of risk and settlement systems
Knowledge, technical skills and expertise:
Product and market knowledge of Loans/Banking Products
Knowledge of relevant regulatory standards and rules
Strong relationship/stakeholder management skills
Proficient IT skills (ideally with knowledge of ACBS)
Mandarin language skills highly desirable
High level of integrity
Focused on results and delivery
Effective stakeholder manager
Ability to navigate complexity
The role would suit someone who:
is able to adapt quickly and effectively to changing circumstances
looks for the opportunity to make positive changes to processes and procedures
Requirements: Locale London
Internal Number: 6688334
About ICBC Standard Bank Plc
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