Global Head, Information Security Risk Officer for Client Businesses RESPONSIBILITIES The Group Chief Information Security Risk Officer (CISRO) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank's data and IT systems by managing information and cyber security (ICS) risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Office of the CISRO serves as the second line of defence for assuring ICS controls are implemented effectively and in accordance with the ICS Risk Framework and for instilling a culture of cyber security within the Bank. The Group CISRO is responsible for ICS governance, strategy, policy, awareness, training, risk assessments, red teaming, third party security risk, industry partnerships, and regulatory engagement. In addition, the team of Information Security Risk Officers (ISRO) reports to the CISRO and performs a pivotal role as an extension of the CISRO in supporting the ICS risk management strategy, governance, advisory and assurance roles that face off to the Client Businesses , Regions, and Functions. The Office of the CISRO is central to ensuring the Bank's ability to meet its ICS commitments to internal and external stakeholders, including regulators, as well as maintaining an acceptable ICS risk profile that is regularly reported to the Board.
Strategy The Global Head, Information Security Risk Officer for Client Businesses is a permanent role that requires strong business acumen and deep knowledge and experience in the ICS field. The successful candidate will have a strong understanding of operating in a second line capacity within an ICS or risk management organisation, and can respond flexibly and collaboratively to evolving business, regulatory and threat requirements. The role reports directly to the Group CISRO and is a key member of the CISRO Leadership Team. The Global Head, ISRO for Client Businesses will work closely with the CISRO and others to address ICS as a principal risk type for the Bank and support its integration into the Bank's overall Enterprise Risk Management strategy. The role will provide oversight and challenge of ICS risk management and control effectiveness as a risk partner to Client Businesses as defined in the Bank's ICS Risk Type Framework and under delegation from the Group CISRO.
Business The primary purpose of this position to ensure that the management of ICS risk is operating effectively and efficiently and to provide assurance that ICS risk is appropriately managed within the client facing business lines. The role will support the CISRO in their role as the Bank's executive accountable for ICS risk. The successful candidate will work closely with the CISRO, the Head of Security Technology Services, and the Business CROs, COOs, CIOs and Operational Risk Officers, as well as other key stakeholders to drive requirements and help set priorities for ICS strategy and investment based on acceptable risk tolerance and taking into account the evolving threat and regulatory landscape, policies and standards, and technology infrastructure.
Processes The major functional activities that the Global Head, ISRO for Client Businesses will lead and manage are:
Delegation of Authority from the CISRO for ICS risk management engagement with business lines;
Overseeing and challenging 1st line ICS risk proposals and risk-taking activities;
Intervening in 1st line activities if they are not in line with existing or adjusted Risk Appetite;
Monitoring of ICS risks and associated remediation plans across business lines using the CISRO Governance Risk Type Framework;
Assuring the 1st line implements controls to comply with applicable laws and regulations as defined by the CISRO Policy team and escalate significant regulatory non-compliance matters and developments to the Group CISRO;
Promoting a healthy ICS risk culture and good conduct within the business lines.
People and Talent
Lead through example and build the appropriate culture and values.
Set appropriate tone and expectations from team and work in collaboration with risk and control partners.
Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Employ, engage and retain high quality people, with succession planning for critical roles.
Responsibility to review team structure/capacity plans.
Define an organization structure aligned and scaled to the risk control needs of the client-facing business lines.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Uphold and reinforce the independence of the second line ICS Risk function.
Deliver the defined aspects of the Global Head, ISRO for Client Businesses role to support the Group's ICS risk management approach and objectives.
Ensure that the Global Head, ISRO for Client Businesses role is managed in accordance with the defined CISRO Governance Risk Type Framework and associated Policy and Standards; and that issues are identified, escalated, and addressed as appropriate.
Manage the ISRO for Client Businesses team professionally and efficiently, closely tracking deliverables and commitments.
Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of ICS risk.
Drive integration of ICS Risk Type Framework into business lines and utilise for the ongoing governance of client businesses risk.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the ISRO for Client Businesses Team to achieve the outcomes set out in the Bank's Conduct Principles , i.e. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Establish strong relationships with identified stakeholders across the business lines and understand their strategic goals, in order to ensure ICS alignment.
Articulate the value of ICS controls and their bottom line impact to client-facing business lines security and resiliency.
Prepare, present and challenge in a 2nd line capacity at relevant risk committees, steering groups and cross-business opportunities.
Perform Delegation of Authority (DoA) responsibilities for CISRO as defined for the business lines.
Measure efficient and effective management of ICS risk for the business lines.
Validate the accuracy of KRI's and KCI's and other risk ratings, as well as process designs, to meet policy requirements.
Ensure that Process Owners are escalating risk, control, and process deficiencies appropriately in accordance with the relevant risk frameworks.
Build trusted working relationships with other security functional heads, risk and compliance counterparts, and business unit stakeholders.
Utilise appropriate risk management tool(s) to manage, track and monitor ICS risks across the client facing business lines.
Maintain sufficient and appropriate evidence of work performed for review by Group Internal Audit and others.
Monitor, assess and advise business lines on acceptable risk tolerances based on policy and control environment and the evolving regulatory and threat landscape.
Business COOs covering Retail, Corporate & Institutional Banking, Wealth, Commercial, Private Bank
Standard Chartered Ventures key stakeholders
Business Compliance Officers
Business Operational Risk Officers
Group Security Technology Services
Head of ICS Governance, Policy & Risk
Head of Audit - Information Security & Cyber
Head of ICS Assurance and Testing QUALIFICATIONS
Proven experience in an information security office, senior governance and policy, risk management, or audit role, preferably in the IT security field.
Bachelor's Degree in Engineering, Computer Science, Information Technology, Cybersecurity, Business Management, or other related discipline.
Graduate degree (Master's) and/or professional certifications have an advantage (e.g., CISA, CISSP, CISM, ITIL, PMP).
Thorough understanding of IT security business processes, risks, threats and internal controls.
Experience working in or with the financial services industry with keen understanding of business and operational environments.
Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.
Thorough understanding of IT security business process risks, threats and internal controls.
Strong analytical and program management skills.
Experience in leading a geographically dispersed organization.
Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.
Ability to liaise with all parts of the Bank, including senior security, risk and business stakeholders.
Excellent oral, written and communication skills.
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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
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