Department: Facilities Mgmt EV
Salary/Grade: EXS/8

Job Summary:

Trains and directs Facilities warehouse personnel in the management and maintenance of Northwestern University inventories and the delivery of excellent service to the department’s internal customers.  This is all managed within specified productivity, cost, and quality standards.  Leads and controls activities of warehouse personnel.  Ensures shipping, receiving, storage, and distribution are performed in an efficient manner. Takes precautions to protect warehouse contents against loss.  Retains, reviews, and acts upon warehouse management reports as needed.

Specific Responsibilities:

• Reviews orders and coordinates, prioritizes, assigns and monitors daily work for Warehouse Associates to meet operation’s needs.
• Designs and implements work methods and procedures to increase productivity and improve service within the department.
• Motivates associates to ensure that predetermined productivity, cost, and quality standards are achieved or exceeded.
• Promotes the employee relations policies, safety and health requirements in the warehouse area.
• Trains new Warehouse Associates.
• Prepares and submits daily, weekly, monthly reporting and analysis.
• Collaborates with vendors, operations and procurement to troubleshoot issues and ensure supply chain efficiency.
• Other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as Supply chain management, logistics, business administration or a related field.; OR appropriate combination of education and experience.   
• Ability to manage people effectively in a fast-paced work environment.
• 4 years of inventory, supply chain &/or warehousing or other relevant experience.
• Specific jobs that could prepare an individual for this job includework managing or supervising in a production environment; Operations Scheduler; Merchandise Coordinator, Loss Prevention Supervisor.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Utilizes experience, intelligence, and ingenuity in developing new strategy on the expeditious management of materials and processes.
• Demonstrates an ability to propose, test, implement and process improvements that add to the overall efficiency of the group.
• Ability to perform inventory analysis.
• Engaged, process-driven leader, who values frequent interactions and dialog with subordinates, peers, and the company’s leadership team.  
• Ability to take initiative and work independently to on tasks.
• Receptive to feedback, willing to learn, embracing continuous improvement;
• Helpful, respectful, approachable and team oriented.  Ability to build strong working relationships and a positive work environment;
• Seeks to build collaboration by encouraging trust, mutual respect and shared purpose;
• Balances listening and talking, speaks and writes clearly and accurately, keeps others informed;
• Integrates health and safety precautions into daily activities;
• Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
• Successfully uses multiple software program independently. Software may include Microsoft Office applications such as Word, Excel, and Outlook, webmail and Peoplesoft;
• Proficiency with mobile devices including iOS.

Preferred Qualifications:

• Experience in warehouse layout design
• Experience in physical inventory
• Managed staff of 2 or more
• Experience or certification in Lean and or Six Sigma

Preferred Competencies: (Skills, knowledge, and abilities)

• Facilitates open and effective communication, cooperation and teamwork within and outside of one's own team;
• Plans ahead, manages time well and arrives on time;
• Recommends improvements and opportunities to increase efficiency and reduce costs
• Exceptional customer relationship skills and the ability to establish effective working relationships in a diverse environment;
• Analytical skills including critical thinking, decision making, trouble shooting and problem solving.
• Achieves a standard of excellence with work processes and outcomes, honoring University and Department policies and all regulatory requirements.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.