You will provide leadership, strategic direction and technical guidance to the QA management staff and subordinate QA Leads and/or QA Managers in the execution of all aspects of quality assurance for all company IT applications. The senior manager is responsible for guidance and sets the quality discipline direction for analysis, design, testing, and deployment of all testing processes, tools and methods for all company applications by working across functional lines and with Senior Management.
Implements Director’s vision in transitioning QA Practices to align with industry’s move to DevOps and Cloud computing
Provides necessary definition, development and deployment of the company IT Quality Assurance Strategy, addressing all phases of application development and deployment
Directly supervises QA Team Leads, QA Managers and Engineers including the preparation and delivery of staff performance evaluations and career development activities
Manages department and overall expectations pertaining to setting accurate schedules, costs and resources
Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule
Guides and directs product consistency throughout software development and deployment life cycle, to include the design, define and build phases through quality checkpoints and testing
Direct development and management of quality assurance metrics for performance improvement of all teams
Implements ongoing quality improvement processes working with interdepartmental teams
Directs the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
Provides effective communication regarding issues, objectives, initiatives and performance to plan
Work with Project and Program Managers, QA Managers and/or QA Leads to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation
Responsible and Accountable for monitoring the timing of interdepartmental deliverables and the quality of their output
Primary liaison for quality assurance for all company departments
Directs management of Software Quality Assurance issues with related groups such as Development, Database, Integration, User Acceptance Testing, Operations, and Customer Support
Accountable for the viability, functionality and effectiveness of essential tools
Works with QA Leads and/or QA Managers to anticipate program release problems and directs corrective action, escalating as needed, to resolve and achieve commitments
Accountable for orchestration of the delivery of software to all relevant environments
Accountable for creating task and checklists for software deployment testing
Works with QA Leads and QA Managers to establish and maintain policy for documentation of all assigned company applications
Reviews documentation before it is sent out to stakeholders, users, external customers, etc.
Negotiate and drive approval process for statements of work and vendor contracts/renewals, including business case ROI determination for all QA related activities
Manage vendor relations including contract compliance and issue resolution
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.