Department Description Information Technology Services is charged to move forward on our path of innovation and service as we support the University’s educational mission and meet the technology needs of our campus customers. To coordinate ITS initiatives, the Office of the CIO plans high-level, long-term organizational goals, strategic direction, performance management and process management, as well as addressing day-to-day operational concerns like resource management, operational planning and strategy alignment.
Digital Services works to advance the University’s academic mission and strategic goals by providing design, development and content-management solutions to campus customers and units. The group supports websites, applications and services such as the University’s homepage, the campus events calendar, m.unc.edu (mobile application), and provides web support for key divisions, departments and schools.
Digital Services also aims to create, administer and support a collaborative approach to delivering web-based services and solutions to campus by offering web.unc.edu, a “self-service” web-publishing service provided at no charge. Web.unc.edu powers more than 10,000 websites for research labs, centers, institutes, classroom projects, student groups and campus units. All websites are hosted on enterprise-level hardware and supported by ITS.
Position Description Individuals in the Digital Accessibility Consultant role contribute to the mission of the Digital Accessibility Program to proactively and systematically address the overall accessibility of Carolina’s digital resources, including websites, video and other online content. Digital Accessibility Consultants are the technical, on- the-ground experts working directly with campus partners to identify, remediate and educate on digital accessibility challenges and opportunities.
Ideal candidates are individuals who have a passion for digital accessibility and are excited by the opportunity to contribute to the University’s efforts to create and sustain an inclusive digital environment for our faculty, staff, students and visitors.
This position is based in Information Technology Services and reports to the Head of Digital Accessibility.
Minimum Education and Experience Requirements Associate’s degree in Computer Information Technology, computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role; or
Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role; or
Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
Journey level required an additional one year of experience
Advanced level required an additional two years of experience.
Essential Skills, Knowledge and Abilities
Basic knowledge of disability law including, but not limited to the ADA and Section 504 of the Rehabilitation Act (Section 504).
Knowledge and experience with WCAG 2.0 AA or later accessibility standards and guidelines.
Familiarity with WordPress.
Ability to work with a culturally diverse population while promoting a campus climate of inclusion and participation.
Ability to translate technical concepts to non-technical audiences
Experience with accessibility audit and quality assurance tools and processes.
Knowledge of assistive technologies such as (JAWS, VoiceOver, Dragon NaturallySpeaking).
Demonstrated experience in evaluating the accessibility of a digital product using a variety of tools and providing feedback to web site owners, web developers and designers
Demonstrated experience in evaluating accessibility using a variety of tools and providing feedback to web site owners, web developers and designers.
Effective communication skills to facilitate group discussions and communications, and ability to deliver written materials and presentations.
Strong organizational and project management skills with a demonstrated ability to effectively and independently lead projects to completion.
Related certifications in Accessibility, Project Management, or related fields.
Application Types Accepted Applications must be received in the Department of Human Resources by the closing date to be considered. Please submit an online application for position # 20031423 at http://unc.peopleadmin.com/postings/171911
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.